Share via

Problem with my Lenovo Ideapad Flex 15 touch screen Driver

Anonymous
2015-06-02T08:34:49+00:00

Good day!

               I'm having a problem with my Flex 15 touch screen. i cant use the touch properties anymore. i tried checking the device manager but found no touch screen driver installed. i had this problems when i have not used/turned on my laptop for almost tow weeks. I already tried some that i read on the forums but the results were the same.I still cant use my touch screen properties. what should i do? thank you for your reply. My Laptop was running windows 8.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2015-06-03T04:13:24+00:00

    Hello Ronald,

    Thank you for posting your query in Microsoft Community.

    I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

    1. Has the issue started to occur recently?
    2. Did you make any significant hardware or software changes to the computer prior to this issue?

    This issue occurs when there is no updated drivers are there for hardware. As you have tried most the troubleshooting including reset, I would suggest you to try installing the updated drivers for Touchscreen and chipset drivers and check if it helps.

    Method 1:

    Uninstall and reinstall the Human Interface Devices driver and check the issue.****

    Follow the steps given below to uninstall the drivers. 

    1. Press Windows key + X and select Device Manager.
    2. Search for Human Interface Devices and expand it.
    3. Right click on the Human Interface Devices and select Uninstall.
    4. Restart your computer. Windows will install the generic drives after you restart.

    Check for the issue, if it persists move to next method.

    Method 2:

    Uninstall and reinstall the Display drivers and chipset drivers.  

    Follow the steps given in the method 1 to uninstall Display drivers and chipset drivers but do not restart it, you need to download the driver from the link given below.  

    Drivers and software - Flex 15 Laptop (IdeaPad)

    In addition to that, you may also refer to the "marked answers" in the following thread:

    Touchscreen not working - Windows 8 - Lenovo Flex 15

    Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

    3 people found this answer helpful.
    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest