Hi,
Check with your System Maker's Support (Motherboard Maker for custom systems) their
on-line documentation and drivers, and ask in their forums about any known issues. Or
with the actual audio/sound device makers if a separate card/device.
Check with Toshiba Support, their on-line documentation and drivers (to update or re-install),
and ask in their forums.
Toshiba - Forums
http://laptopforums.toshiba.com/
Toshiba - Contacts
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su\_contact
Toshiba - Drivers - navigate to your model
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download
Toshiba - Support
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
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Other troubleshooting methods :
No sound in Windows - Use the troubleshooter
Check to see if you have the latest available driver. Download and install the latest driver.
If you have the latest driver re-install the same one.
More troubleshooting if needed :
Microsoft - Hardware and Drivers
http://windows.microsoft.com/en-US/windows/hardware-drivers-help#hardware-drivers-help=windows-8
Why isn't Windows finding my device?
http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device
What if a device isn't installed properly
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!