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Windows Phone Recovery Tool 1.2.4 and Lumia Software Recovery 5.0.7 not installing

Anonymous
2015-05-06T18:52:24+00:00

Hi, am trying to recover my lumia phone software, so I got this error when installing the Windows Phone Recovery Tool 1.2.4 and Lumia Software Recovery Tool 5.0.7.

Have checked the log file and also tried to install winUSB Drive ext and I still got the same error, but after trying like millions of times and also much of downloads I got this

Please help me ASAP. Thanks

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous
2015-05-08T09:09:00+00:00

Hi community,

I was able to solve this above problems with some steps, the first step is actually a speculation because when I was trying to give up I decide to do some magic, so I went through some process.

Step 1:

1. Go to your Settings > Change PC Settings > Update and recovery > Windows Update

**...**This step is just to make sure you have all updates installed, you might get some message" we've found updates today....", but just click on the View detailsand select all the updates available and install them basically.

Without restarting yet.

2.Go to yourSettings > Change PC Settings > Update and recovery > Recovery >Advanced start-upand click on restart now > on the new page choose **Startup Settings > restart >**Press 7 or F7 on your keyboard. Then wait for it restart.

I mentioned that this is a speculation because after this two sub steps when I try to install it again I got the same error back, sub step 2. may not have done anything but 1. am not sure, after it refuse to install I decided to read the log file from beginning to the end so I found some download links and I decided check them out:

Step 2.

**1.**Download WinUsbDriversExt.msi from: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversExt/1.1.12.1439/WinUsbDriversExt.msi

2. Download USBSerialPortDriver.msi from: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/USBSerialPortDriver/1.1.6.1439/USBSerialPortDriver.msi

3. Download EmergencyDownloadDriver.msi from: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/EmergencyDownloadDriver/1.1.7.1439/EmergencyDownloadDriver.msi

I got this by reading the log files because each time I install one I mean number 1. another one (problem) popped up with links and after downloading all this files, this is very important MAKE SURE THEY ARE IN THE SAME FOLDER WITH DOWNLOADED LUMIA SOFTWARE OR WINDOW PHONE RECOVERY TOOLbecause that was I another story I don't want to talk about.

Any time you have a problem I recommend, try to read the log file if available you might find a solution to your problem. Because am trying to install another software now and am getting another error with log file.

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  1. Anonymous
    2015-10-02T12:13:10+00:00

    Even With The new Windows Device Recovery tool, same problem. the hash value is not Correct . 0x80091007 :(

    This is the log file:

    [1E84:0914][2015-10-02T15:33:16]i001: Burn v3.9.1208.0, Windows v10.0 (Build 10240: Service Pack 0), path: C:\Users\ASUS\Downloads\WindowsDeviceRecoveryToolInstaller.exe, cmdline: '-burn.unelevated BurnPipe.{744BDE15-D43B-4AA0-BB63-50285FD8578C} {C93DC40D-F43A-412E-A7BE-FB5996C31E16} 1472 '

    [1E84:0914][2015-10-02T15:33:16]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]Microsoft Care Suite\Windows Device Recovery Tool\WindowsDeviceRecoveryTool.exe'

    [1E84:0914][2015-10-02T15:33:17]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317.log'

    [1E84:0914][2015-10-02T15:33:17]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ASUS\Downloads\WindowsDeviceRecoveryToolInstaller.exe'

    [1E84:0914][2015-10-02T15:33:17]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\ASUS\Downloads'

    [1E84:0914][2015-10-02T15:33:17]i052: Condition '(VersionNT >= v6.1)' evaluates to true.

    [1E84:0914][2015-10-02T15:33:17]i000: Setting string variable 'WixBundleName' to value 'Windows Device Recovery Tool 3.0.1'

    [1E84:1144][2015-10-02T15:33:17]i000: Setting version variable 'WixBundleFileVersion' to value '3.0.1.0'

    [1E84:0914][2015-10-02T15:33:17]i100: Detect begin, 43 packages

    [1E84:0914][2015-10-02T15:33:17]i000: Setting string variable 'NETFRAMEWORK45' to value '393295'

    [1E84:0914][2015-10-02T15:33:17]i000: Setting string variable 'VC2012RedistInstalled' to value '1'

    [1E84:0914][2015-10-02T15:33:17]i000: Setting string variable 'VC2012RedistInstalled64' to value '1'

    [1E84:0914][2015-10-02T15:33:17]i000: File search: WPRTSearch, did not find path: C:\Program Files (x86)\Microsoft Care Suite\Windows Phone Recovery Tool\WindowsPhoneRecoveryTool.exe

    [1E84:0914][2015-10-02T15:33:17]i000: Setting numeric variable 'FoundWPRT' to value 0

    [1E84:0914][2015-10-02T15:33:17]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.

    [1E84:0914][2015-10-02T15:33:17]i052: Condition 'VC2012RedistInstalled=1 or VC2012RedistInstalled64=1' evaluates to true.

    [1E84:0914][2015-10-02T15:33:17]i103: Detected related package: {316ED84C-ACDA-4F1F-8E64-52B7AFF8677D}, scope: PerMachine, version: 1.1.9.1439, language: 1033 operation: MajorUpgrade

    [1E84:0914][2015-10-02T15:33:17]w120: Detected partially cached package: WinUsbDriversExt, invalid payload: WinUsbDriversExt, reason: 0x80070003

    [1E84:0914][2015-10-02T15:33:17]i103: Detected related package: {05DBF996-83D0-4C40-8D3A-A6850800BC88}, scope: PerMachine, version: 1.1.7.1439, language: 1033 operation: MajorUpgrade

    [1E84:0914][2015-10-02T15:33:17]i052: Condition 'NOT FoundWPRT' evaluates to true.

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: CheckFreeDiskSpace, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: NetFx45Web, state: Present, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: VC2012Redist, state: Present, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: CommunicationLayerCleaner, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WinUsbDeviceRemover, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WinUsbCoInstallers, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WinUsbCompatIdInstaller, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WinUsbDriversExt, state: Absent, cached: Partial

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: EmergencyDownloadDriver, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: LumiaUefiBlueDriver, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WPRTtoWDRT, state: Present, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_enUS, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_arSA, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_csCZ, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_daDK, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_deDE, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_elGR, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_esES, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_etEE, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_fiFI, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_frFR, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_heIL, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_hrHR, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_huHU, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_itIT, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_jaJP, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_koKR, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_ltLT, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_lvLV, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_nbNO, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_nlNL, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_plPL, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_ptBR, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_roRO, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_ruRU, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_skSK, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_slSI, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_svSE, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_thTH, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_trTR, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_zhCN, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_zhHK, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i101: Detected package: WDRT_zhTW, state: Absent, cached: None

    [1E84:0914][2015-10-02T15:33:17]i052: Condition 'Privileged <> 0' evaluates to true.

    [1E84:0914][2015-10-02T15:33:17]i199: Detect complete, result: 0x0

    [1E84:1144][2015-10-02T15:33:19]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0

    [1E84:0914][2015-10-02T15:33:19]i200: Plan begin, 43 packages, action: Install

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_CheckFreeDiskSpace' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_0_CheckFreeDiskSpace.log'

    [1E84:0914][2015-10-02T15:33:19]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web

    [1E84:0914][2015-10-02T15:33:19]w321: Skipping dependency registration on package with no dependency providers: VC2012Redist

    [1E84:0914][2015-10-02T15:33:19]w321: Skipping dependency registration on package with no dependency providers: CommunicationLayerCleaner

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_CommunicationLayerCleaner' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_1_CommunicationLayerCleaner.log'

    [1E84:0914][2015-10-02T15:33:19]w321: Skipping dependency registration on package with no dependency providers: WinUsbDeviceRemover

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_WinUsbDeviceRemover' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_2_WinUsbDeviceRemover.log'

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_WinUsbCoInstallers' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_3_WinUsbCoInstallers.log'

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_WinUsbCompatIdInstaller' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_4_WinUsbCompatIdInstaller.log'

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_WinUsbDriversExt' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_5_WinUsbDriversExt.log'

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_EmergencyDownloadDriver' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_6_EmergencyDownloadDriver.log'

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_LumiaUefiBlueDriver' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_7_LumiaUefiBlueDriver.log'

    [1E84:0914][2015-10-02T15:33:19]w321: Skipping dependency registration on package with no dependency providers: WPRTtoWDRT

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'NOT ( UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217 OR UserLanguageID=1029 OR UserLanguageID=1030 OR UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055 OR UserLanguageID=1032 OR UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202 OR UserLanguageID=1061 OR UserLanguageID=1035 OR UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180 OR UserLanguageID=1037 OR UserLanguageID=1050 OR UserLanguageID=1038 OR UserLanguageID=1040 OR UserLanguageID=2064 OR UserLanguageID=1041 OR UserLanguageID=1042 OR UserLanguageID=1063 OR UserLanguageID=1062 OR UserLanguageID=1044 OR UserLanguageID=2068 OR UserLanguageID=1043 OR UserLanguageID=2067 OR UserLanguageID=1045 OR UserLanguageID=1046 OR UserLanguageID=2070 OR UserLanguageID=1048 OR UserLanguageID=2072 OR UserLanguageID=1049 OR UserLanguageID=2073 OR UserLanguageID=1051 OR UserLanguageID=1060 OR UserLanguageID=1053 OR UserLanguageID=2077 OR UserLanguageID=1054 OR UserLanguageID=1055 OR UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124 OR UserLanguageID=3076 OR UserLanguageID=1028 )' evaluates to true.

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleRollbackLog_WDRT_enUS' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_8_WDRT_enUS_rollback.log'

    [1E84:0914][2015-10-02T15:33:19]i000: Setting string variable 'WixBundleLog_WDRT_enUS' to value 'C:\Users\ASUS\AppData\Local\Temp\Windows_Device_Recovery_Tool_3.0.1_20151002153317_8_WDRT_enUS.log'

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1025 OR UserLanguageID=5121 OR UserLanguageID=15361 OR UserLanguageID=3073 OR UserLanguageID=2049 OR UserLanguageID=11265 OR UserLanguageID=13313 OR UserLanguageID=12289 OR UserLanguageID=4097 OR UserLanguageID=6145 OR UserLanguageID=8193 OR UserLanguageID=16385 OR UserLanguageID=10241 OR UserLanguageID=7169 OR UserLanguageID=14337 OR UserLanguageID=9217' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1029' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1030' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1031 OR UserLanguageID=3079 OR UserLanguageID=5127 OR UserLanguageID=4103 OR UserLanguageID=2055' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1032' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=3082 OR UserLanguageID=1034 OR UserLanguageID=11274 OR UserLanguageID=16394 OR UserLanguageID=13322 OR UserLanguageID=9226 OR UserLanguageID=5130 OR UserLanguageID=7178 OR UserLanguageID=12298 OR UserLanguageID=17418 OR UserLanguageID=4106 OR UserLanguageID=18442 OR UserLanguageID=22538 OR UserLanguageID=2058 OR UserLanguageID=19466 OR UserLanguageID=6154 OR UserLanguageID=15370 OR UserLanguageID=10250 OR UserLanguageID=20490 OR UserLanguageID=21514 OR UserLanguageID=14346 OR UserLanguageID=8202' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1061' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1035' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1036 OR UserLanguageID=2060 OR UserLanguageID=11276 OR UserLanguageID=3084 OR UserLanguageID=9228 OR UserLanguageID=12300 OR UserLanguageID=15372 OR UserLanguageID=5132 OR UserLanguageID=13324 OR UserLanguageID=6156 OR UserLanguageID=14348 OR UserLanguageID=58380 OR UserLanguageID=8204 OR UserLanguageID=10252 OR UserLanguageID=4108 OR UserLanguageID=7180' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1037' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1050' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1038' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1040 OR UserLanguageID=2064' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1041' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1042' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1063' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1062' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1044 OR UserLanguageID=2068' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1043 OR UserLanguageID=2067' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1045' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1046 OR UserLanguageID=2070' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1048 OR UserLanguageID=2072' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1049 OR UserLanguageID=2073' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1051' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1060' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1053 OR UserLanguageID=2077' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1054' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1055' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=2052 OR UserLanguageID=4100 OR UserLanguageID=5124' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=3076' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i052: Condition 'UserLanguageID=1028' evaluates to false.

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: CheckFreeDiskSpace, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: VC2012Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: CommunicationLayerCleaner, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WinUsbDeviceRemover, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WinUsbCoInstallers, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WinUsbCompatIdInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WinUsbDriversExt, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: EmergencyDownloadDriver, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: LumiaUefiBlueDriver, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WPRTtoWDRT, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_enUS, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_arSA, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_csCZ, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_daDK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_deDE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_elGR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_esES, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_etEE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_fiFI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_frFR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_heIL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_hrHR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_huHU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_itIT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_jaJP, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_koKR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_ltLT, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_lvLV, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_nbNO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_nlNL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_plPL, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_ptBR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_roRO, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_ruRU, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_skSK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_slSI, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_svSE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_thTH, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_trTR, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_zhCN, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_zhHK, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i201: Planned package: WDRT_zhTW, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [1E84:0914][2015-10-02T15:33:19]i299: Plan complete, result: 0x0

    [1E84:0914][2015-10-02T15:33:19]i300: Apply begin

    [05C0:1B1C][2015-10-02T15:33:19]w308: Automatic updates could not be paused due to error: 0x80040154. Continuing...

    [05C0:1B1C][2015-10-02T15:33:19]i360: Creating a system restore point.

    [05C0:1B1C][2015-10-02T15:33:19]i361: Created a system restore point.

    [05C0:1B1C][2015-10-02T15:33:19]i000: Caching bundle from: 'C:\Users\ASUS\AppData\Local\Temp{b6dec3e0-77db-4c17-b5e4-91aec6b23230}.be\Bootstrapper.exe' to: 'C:\ProgramData\Package Cache{b6dec3e0-77db-4c17-b5e4-91aec6b23230}\Bootstrapper.exe'

    [05C0:1B1C][2015-10-02T15:33:19]i320: Registering bundle dependency provider: {b6dec3e0-77db-4c17-b5e4-91aec6b23230}, version: 3.0.1.0

    [05C0:0830][2015-10-02T15:33:19]i305: Verified acquired payload: CheckFreeDiskSpace at path: C:\ProgramData\Package Cache.unverified\CheckFreeDiskSpace, moving to: C:\ProgramData\Package Cache{4E893B08-5155-4C03-A80C-7D9E96FFDDD2}v1.00.0000\CheckFreeDiskSpace.msi.

    [05C0:0830][2015-10-02T15:33:19]i305: Verified acquired payload: CommunicationLayerCleaner at path: C:\ProgramData\Package Cache.unverified\CommunicationLayerCleaner, moving to: C:\ProgramData\Package Cache\F4E7262C355BFD818AA18BC1D06F3121F522B2B4\CommLayerCleaner.exe.

    [05C0:0830][2015-10-02T15:33:19]i305: Verified acquired payload: WinUsbDeviceRemover at path: C:\ProgramData\Package Cache.unverified\WinUsbDeviceRemover, moving to: C:\ProgramData\Package Cache\C03A9172F84DCD570C72BAF9B92D058F6CA33917\WinUsbDeviceRemover.exe.

    [05C0:0830][2015-10-02T15:33:19]i305: Verified acquired payload: WinUsbDeviceRemoverConfiguration at path: C:\ProgramData\Package Cache.unverified\WinUsbDeviceRemoverConfiguration, moving to: C:\ProgramData\Package Cache\C03A9172F84DCD570C72BAF9B92D058F6CA33917\wudr_configuration.xml.

    [1E84:0C90][2015-10-02T15:33:19]w343: Prompt for source of package: WinUsbCoInstallers, payload: WinUsbCoInstallers, path: C:\Users\ASUS\Downloads\7DDBA522-59E1-4CB3-9B74-506EF9939622\WinUsbCoInstallers.msi

    [1E84:0C90][2015-10-02T15:33:19]i338: Acquiring package: WinUsbCoInstallers, payload: WinUsbCoInstallers, download from: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbCoInstallers/1.1.12.1526/WinUsbCoInstallers.msi

    [05C0:0830][2015-10-02T15:33:31]i305: Verified acquired payload: WinUsbCoInstallers at path: C:\ProgramData\Package Cache.unverified\WinUsbCoInstallers, moving to: C:\ProgramData\Package Cache{9755918A-CDF8-4F1E-8453-6359CF1A330A}v1.1.12.1526\7DDBA522-59E1-4CB3-9B74-506EF9939622\WinUsbCoInstallers.msi.

    [1E84:0C90][2015-10-02T15:33:31]w343: Prompt for source of package: WinUsbCompatIdInstaller, payload: WinUsbCompatIdInstaller, path: C:\Users\ASUS\Downloads\7DDBA522-59E1-4CB3-9B74-506EF9939622\WinUsbCompatIdInstaller.msi

    [1E84:0C90][2015-10-02T15:33:31]i338: Acquiring package: WinUsbCompatIdInstaller, payload: WinUsbCompatIdInstaller, download from: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbCompatId/1.1.11.1526/WinUsbCompatIdInstaller.msi

    [05C0:0830][2015-10-02T15:33:33]i305: Verified acquired payload: WinUsbCompatIdInstaller at path: C:\ProgramData\Package Cache.unverified\WinUsbCompatIdInstaller, moving to: C:\ProgramData\Package Cache{A4A0B236-6046-4CAB-8177-1EAF61112C75}v1.1.11.1526\7DDBA522-59E1-4CB3-9B74-506EF9939622\WinUsbCompatIdInstaller.msi.

    [1E84:0C90][2015-10-02T15:33:33]w343: Prompt for source of package: WinUsbDriversExt, payload: WinUsbDriversExt, path: C:\Users\ASUS\Downloads\7DDBA522-59E1-4CB3-9B74-506EF9939622\WinUsbDriversExt.msi

    [1E84:0C90][2015-10-02T15:33:33]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, download from: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversExt/1.1.23.1526/WinUsbDriversExt.msi

    [05C0:0830][2015-10-02T15:33:34]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\WinUsbDriversExt

    [05C0:0830][2015-10-02T15:33:34]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt

    [05C0:0830][2015-10-02T15:33:34]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.

    [05C0:0830][2015-10-02T15:33:34]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt

    [1E84:0C90][2015-10-02T15:33:34]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Users\ASUS\AppData\Local\Temp{b6dec3e0-77db-4c17-b5e4-91aec6b23230}\WinUsbDriversExt, error: 0x80091007.

    [1E84:0C90][2015-10-02T15:33:34]e349: Application requested retry of payload: WinUsbDriversExt, encountered error: 0x80091007. Retrying...

    [1E84:0C90][2015-10-02T15:33:34]w343: Prompt for source of package: WinUsbDriversExt, payload: WinUsbDriversExt, path: C:\Users\ASUS\Downloads\7DDBA522-59E1-4CB3-9B74-506EF9939622\WinUsbDriversExt.msi

    [1E84:0C90][2015-10-02T15:33:37]i338: Acquiring package: WinUsbDriversExt, payload: WinUsbDriversExt, download from: http://download-fds.webapps.microsoft.com/supportFiles/phones/files/recovery/Drivers/WinUsbDriversExt/1.1.23.1526/WinUsbDriversExt.msi

    [05C0:0830][2015-10-02T15:33:41]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\WinUsbDriversExt

    [05C0:0830][2015-10-02T15:33:41]e000: Error 0x80091007: Failed to verify hash of payload: WinUsbDriversExt

    [05C0:0830][2015-10-02T15:33:41]e310: Failed to verify payload: WinUsbDriversExt at path: C:\ProgramData\Package Cache.unverified\WinUsbDriversExt, error: 0x80091007. Deleting file.

    [05C0:0830][2015-10-02T15:33:41]e000: Error 0x80091007: Failed to cache payload: WinUsbDriversExt

    [1E84:0C90][2015-10-02T15:33:41]e314: Failed to cache payload: WinUsbDriversExt from working path: C:\Users\ASUS\AppData\Local\Temp{b6dec3e0-77db-4c17-b5e4-91aec6b23230}\WinUsbDriversExt, error: 0x80091007.

    [1E84:0C90][2015-10-02T15:33:41]e349: Application requested retry of pay

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  2. Anonymous
    2015-09-16T14:23:32+00:00

    not useful :(  

    Microsoft reply please, i tried to download it on 3 PCs runing windows 7, 1 pc runing windows 8 and 1 PC Runing windows 10 . same problem

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  3. Anonymous
    2015-07-22T13:03:27+00:00

    lol, don't give up yet keep trying, am very sure there is a solution out there.

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  4. Anonymous
    2015-05-08T07:44:37+00:00

    Thanks Agata, I've actually try that, but still the same error, now I was able to solve it with some steps on my pc. So let me answer it.

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