Mortal Kombat Komplete Edition ERROR

Sorry,

I did everything you said and it still not working. I already deleted that game, so..... it's okay. Thank you for helped me

Hi Ruth,

(Sorry, my English not good) 

I bought my laptop in February this year, as you see my computer had Norton and SpeedyPC (on top of the screen) to protect (I think it not change much). I installed some directX or Visual C++ during install some game, so I can be able to play. I don't know when I got this error except Mortal Kombat Komplete Edition game. I reinstall this game four times but still the same error. One week ago, luckily I ran the game successfully, I didn't know how but it just only a lucky moment and I can't run again. And I got another error (it happened in the first time I bought this). Thank you so much!!!!

P/s:

(0xc000007b error) 

Hi Kevin,

I will be glad to help you with the issue you have with the application. I understand the frustration when things don't work the way it should.

Please answer the following questions for us to know the issue better:

1. When do you get this particular error?
2. Did you make any changes to the computer prior to the issue?
3. How did you install the program?

Please reply with the required information. I will be glad to help you further.

Hi,

Thank you for the response and keeping the status updated.

1. Did you try to play the game in Clean Boot? Did you get the same error message?
2. When you have to put the computer back to Normal Mode, did you click on Apply and then OK? 

If the game won't play in Clean Boot, I suggest you to uninstall the game completely and reinstall the game in a clean boot and check if it works.

Please reply with the results. I will be glad to help you further.

Hi,

Thank you for the response and keeping the status updated. I appreciate the screenshot.

This issue can also occur due to third party conflicts on the computer. I suggest you to place the computer in a Clean Boot and check if you stall have the same problem.

I suggest you to place the computer in a Clean Boot and check if it helps.

To know how to place the computer in Clean Boot I suggest you to follow the below link.

https://support.microsoft.com/kb/929135

Note: Reset the computer back to Normal Mode once you are done with the troubleshooting by following the section "How to reset the computer to start normally after clean boot troubleshooting" from the same article.

Please reply with the results. I will be glad to help you further.