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SYSTEM_SERVICE_EXCEPTION (dxgmms1.sys)

Anonymous
2015-07-26T22:04:35+00:00

A couple weeks ago my computer started crashing due to this error. It is happening very very constantly now, after 30 minutes of gameplay causes this error and my entire pc crashes. I am frustrated and I can't find the answer to my problem on similar posts, so I will post my dump file here and hope to be fixed. 

I realized this happens on AMD gpu's only and I seriously need to switch back to nvidia!

.dmp - https://onedrive.live.com/redir?resid=C39F0C18B142D7D0!928&authkey=!AA8KCQzrLUngMO0&ithint=file%2cdmp

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-07-27T21:46:15+00:00

    Hi Los,

    Thank you for posting your query on Microsoft Community.

    We apologize for the inconvenience and will help you out with the issue.

    The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    Therefore, I recommend you to kindly update all your drivers. Click on the link below to get assistance on how to update and install your drivers.

    http://windows.microsoft.com/en-in/windows-8/all-drivers

    If the issue still persists I suggest you to go to the link below and read the suggestion by “Vikrant Yadav”.

    **http://answers.microsoft.com/en-us/windows/forum/windows\_8-system/windows-8-bsod-systemserviceexception-tcpipsys/39ecc83f-88df-4893-bacf-9b3d703fab8a**

    Hope I’ve been helpful to you. Kindly respond if you have further related issues.

    Regards,

    Jesinta Rozario

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