What is your computer make and model? If not a branded computer what is your motherboard make and model?
Did you purchase the computer new or second hand?
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So last week, I decided to uninstall the nagging "GET WINDOWS 10 NOW" thing that I didn't ask for and when I shut down my computer, it decided to take half an hour to try to uninstall and the power in my house went out. When I started my computer up again, I began to get the Visual C++ error on a couple programs. Did system restore and it made no difference.
And now yesterday, after Windows had downloaded and installed updates, my power went out again (it had done so inbetween updates installing and the computer needing to be restarted. Now I get the other two mentioned errors ("Windows is not genuine" and "SPPC.dll is either not designed to run on Windows or contains an error.") when I try to run the MGADiag tool. System restore has again failed (don't really see the point of that tool if it doesn't work) so I'm not sure what to do. I don't have a Windows 7 install disc by the way.
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What is your computer make and model? If not a branded computer what is your motherboard make and model?
Did you purchase the computer new or second hand?
Lewis
Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-P43MM-JFG4F-2RXXC
Windows Product Key Hash: BHk/JFX+7Roqt0T5AzMyHXxE9B4=
Windows Product ID: 00359-OEM-9828546-44975
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {69F43D32-9530-4AD8-9098-4CBBB187958E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{69F43D32-9530-4AD8-9098-4CBBB187958E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2RXXC</PKey><PID>00359-OEM-9828546-44975</PID><PIDType>8</PIDType><SID>S-1-5-21-1693343086-3943574087-930296077</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201 </Version><SMBIOSVersion major="2" minor="5"/><Date>20120904000000.000000+000</Date></BIOS><HWID>FE703C07018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700C1' to display the error text.
Error: 0x800700C1
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000020
Event Time Stamp: 6:12:2015 17:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
HWID Data-->
HWID Hash Current: QAAAAAIABAABAAEAAAACAAAABwABAAEAln1uZ5jmdxbiaziYEDNU8jqA8MeaQrKCHhVqQ6bjFjfSy9PLFzcUDw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 090412 APIC1527
FACP 090412 FACP1527
HPET 090412 OEMHPET
MCFG 090412 OEMMCFG
OEMB 090412 OEMB1527
SSDT A M I POWERNOW
And here's the sfc log - https://onedrive.live.com/redir?resid=927BD5B7435186AF!111&authkey=!AEIU5uqj\_hBI5gU&ithint=file%2ctxt
I suggest you run the Microsoft Genuine Advantage Diagnostics Tool in normal mode and copy and paste the results in a reply for further analysis:
http://go.microsoft.com/fwlink/?linkid=52012
Run the Tool and when it completes click the Copy button, open a text file like Word or Notepad and select Edit, Paste. You can paste directly into a reply here. Open a reply, right click and select Paste.
Please run System File Checker and say if it cannot fix corrupted files. Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "sfc /scannow" without the quotes and press the ENTER key. When it completes type exit, press the ENTER key and restart the computer. http://support.microsoft.com/kb/929833
Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administratorfrom the drop down menu. Type **findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"**and press the ENTER key.
Please note there are three spaces in the command: Between findstr and /c, Between [SR]" and**%windir**Between CBS.log and >"%userprofile
Please upload a copy of your sfcdetails.txt file to your OneDrive as a shared file and post a link here. Enter sfcdetails.txt in the Search box above the Start button and press the ENTER key to locate the file created.
Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.