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Unable to open Briefcase error: An unknown error has occured.Some of your files were not copied

Anonymous
2012-06-14T15:41:54+00:00

Original title: BRIEFCASE PROBLEM

I am unable to open my briefcase.Everytime I try to open it, a message pops up saying "An unknown error has occured.Some of your files were not copied."What to do now in order to open it????Please help me out...

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-06-20T12:35:26+00:00

I know it's probably a bit late for you mate, but for anyone else with the problem the solution is pretty simple,.

Example Location: C:\users\user\documents\briefcase

(Briefcase is replaced by the name of your briefcase)

If your location is like this:  c:\users\john smith\documents\briefcase

You will need to move the briefcase to another location which does not have spaces in it, and if necessary rename your briefcase so it is only one word.

Now create a New Folder and rename it to new and drag the briefcase into it

New Example: C:\Users\User\Documents\New\Briefcase

Now hold windows+R (Run...)

Type cmd

Click Ok

Type the following command:

robocopy c:\users\user\documents\new\briefcase\ c:\users\user\documents\new\ *.* /E /XD c:\users\user\documents\new\ /move

This will move the contents of your briefcase to the new folder you created.

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  1. Anonymous
    2015-06-22T20:38:11+00:00

    Original title: BRIEFCASE PROBLEM

    I am unable to open my briefcase.Everytime I try to open it, a message pops up saying "An unknown error has occured.Some of your files were not copied."What to do now in order to open it????Please help me out...

    Hello dear

    WORKING SOLUTION FOR ANY BRIEFCASE MALFUNCTION:

    1. Go to 7-zip (freeware) website and download it.
    2. install it and open 7-zip Manager.
    3. Browse for your briefcase and open it by double clicking it.
    4. Select all contents and extract them to the folder of your choice.

    Cheers.

    Aditya Bhardwaj

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  2. Anonymous
    2012-06-15T06:02:44+00:00

    Hi,

    1.       How are you trying to access the Briefcase? Is it with the shortcut?

    I would suggest you to try the steps provided below and check if it helps.

    Set your computer in Clean Boot state and check if the same issue occurs.

    By setting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:

    http://support.microsoft.com/kb/929135

    Note: After clean boot troubleshooting step, follow Step 7 in the provided link to return your computer to Normal startup mode.

    Reference: Sync using Briefcase: http://windows.microsoft.com/en-US/windows-vista/Sync-using-Briefcase

    Hope this information is helpful.

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  3. Anonymous
    2014-12-10T17:24:19+00:00

    I had this exact error with my Windows 7. Creating new briefcases didn't resolved the problem, so I realised it must be a some files that windows 7 is not happy with. So I decided to create a new test blank briefcase and dragged the subfolders across one by one. And each time I opened the briefcase until when I came across one that caused the error. By process of elimination I located a 4 graphics files in the offending folder someone gave me recently.with. .eps extension. After deleting these files the problem was resolved..  this exercise shouldn't take too long and is worth trying in case it works for you.

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  4. Anonymous
    2012-06-22T13:48:41+00:00

    Your reply didn't solved my problem. No services or startup program is causing the problem.I tried everything to open the briefcase,but still  it is showing the same message  "An unknown error has occured.Some of your files were not copied.".....Please provide any other solution............

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