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I am using windows 8.1 64bit with wmc . whenever i start installing a app from app store at first it goes from pending to downloading and after some time if i minimize the Store window it goes to pending state and the status stays in 0% .If i dont minimize the Store window during downloading then downloading status has no error . But even in app store the status goes and stays from downloading to pending still if i see in resource monitor network tab then i can see that svchost.exe (netsvcs) using most bandwidth of my network and after some time after canceling the app install and closing app store if i again go to app store and click install the same app which previously i tried to install , the status of downloading the app changes in no time to some amount of % ( it means that even it was shown pending previous time actually it was still downloading and when i try reinstall the app it automatically resume from last time downloaded amount) and stays there and after some time it goes again in pending state and the circle continues but each time memory size of C:\Windows\SoftwareDistribution\Download increases to the size of the app and also the size of c drive would decrease the same amount ( suppose if i tried 5 times to download the same app of size 1 gb then after trying 5 times the size of c drive would decrease 5gb and size of C:\Windows\SoftwareDistribution\Download would increase 5gb) . I have only one user account which is administrator and also microsoft account . Previously that account was local but during app installation I made that local account to microsoft account . I also created a new administrator account where the problem still exists so i have deleted that account . Now i have already tried every steps that i found by searching "windows store keep pending in windows 8.1 " but nothing has worked for me. So i am providing you the links of threads whish's steps i have already has followed -
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
http://www.kapilarya.com/fix-modern-apps-not-working-after-upgrading-to-windows-8-1/2
So you can see that i have already tried approximately all the steps that are available on internet. even i tried also these following methods -
method 1 :
method 2:
open eleveted powershell then use
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
method 3:
search WSReset.exe in start and run as addministrtive
method 4:
1.Open CMD as admin, type net stop wuauserv //this stops the windows 8 app store.
2.Click Start, Run, type: %windir% and press Enter.
3.In the opened folder, rename the folder SoftwareDistribution to SoftwareDistribution.old, if the renaming does not work for some reason, delete the folder.
4.Now, open CMD as admin again and type net start wuauserv.
5.After this, Run the Windows Update troubleshooter as admin, as mentioned above.
6.Restart your PC and try reinstalling the apps.
method 5:
have downloaded and ran apps.diagcab , AppsDiagnostic.diagcab, microsoftaccountdiagnostic.diagcab . microsoftaccountdiagnostic.diagcab did not return any error . after doing AppsDiagnostic.diagcab and apps.diagcab these asked me to run device Troubleshooter which show me that high definition audio controller has error , so i uninstalled that but still the problem exists and after completing app Troubleshooter it shows that "Windows store cache may be damaged" and "Windows Store configuration may be damaged" so i tried this link's fix https://social.technet.microsoft.com/Forums/office/en-US/ffe61762-9044-47de-bb47-97dcc40d51dd/window-store-cache-may-be-damaged-how-do-i-fix?forum=w7itprogeneral but after doing those steps in that link each time whenever i run those app Troubleshooters the same error still there "Windows store cache may be damaged" and "Windows Store configuration may be damaged" .
method 6 :
Search for Troubleshooting
Click on Troubleshooting
Under System and Security, click on Fix Problems with Windows Update
Click on Advanced
Click on Run as Administrator
Then click Next
after completing several times those steps it shows "windows update components must be repaired fixed" each time.
method 7:
from elevated command prompt i ran following 2 commands respectively several times -
"sfc /scannow" and "Dism /Online /Cleanup-Image /RestoreHealth" but found no error .
method 8:
Control Panel\All Control Panel Items> internet options> connection tab> lan settings > Automatically detect settings checked , use Automatic configuration script unchecked , use proxy server for your lan unchecked.
method 9:
performed a clean boot using this link's steps http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-8-apps-are-pending-and-never-download-from/d859c093-ee94-4581-9bdf-95e35f0c9e0c
method 10:
updated graphics driver of Intel(R) HD Graphics 4600 from intel website to it's latest version. I have no other graphics card.
After trying all those above methods several times still the problem exists.
After spending several hours to fix this problem, i am very exhausted . So please help me ASAP. From my experience, i think may be the problem is in GUI of installation status which i think correctly not synchronizing with actual downloading progress ( may be I am wrong).
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Jagrata,
Thank you for the reply.
I appreciate your efforts.
I would suggest you to check the issue in a new user account as it may occur due to corrupt user profile.
Refer this article:
Create a user account
http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8
Please keep us posted.
Thank you
Thank you for your response. Ya i have done that also but the problem still persist . Also tried this following methods but the problem is same -
method 1:
3. In the left pane of this location, right click on the key 26 and select Permissions. This will give you following window: (Attachment # 3) ...In the above shown window, click for the single group listed there i.e. Everyone, you have to provide permission of full control by putting a check mark against Full Control option. Click Apply followed by OK. Close the Registry Editor.
netsh int ip reset C:\resetlog.txt
Where you can substitute C: with your system root drive. After successful execution of command, you can close administrative Command Prompt and reboot the machine to get fixed.
method 2:
C:\Windows\System32\netsh.exe
ipconfig /flushdns, ipconfig /release, ipconfig /renew, cleared all caches, and reset the hosts file
open a command prompt and type: netsh winsock reset and hit Enter.Reboot afterwards
netsh winsock reset catalog (reset winsock entries)
netsh int ip reset reset.log hit
1.On the Start screen, type CMD. In the search results, right-click Command Prompt, and then click Run as administrator.
2.At the command prompt, enter the following command, and then press Enter:
netsh int ip reset c:\resetlog.txt
Note If you don't want to specify a directory path for the log file, run the following command instead:
netsh int ip reset
3.Restart the computer.
When you run the reset command, it overwrites the following registry keys, both of which are used by TCP/IP:
SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
SYSTEM\CurrentControlSet\Services\DHCP\Parameters
conclusion " i think may be the problem is in graphical user interface of installation status in app store which i think correctly not synchronizing with actual downloading progress"
Hello Jagrata,
Thank you for your response.
I appreciate your concern and time.
It is possible that the issue is with network connection.
I would suggest you to run Internet connections troubleshooter and check. Please follow these steps:
a. Press Windows + W keys together, type troubleshootingin search box and press Enter.
b. Click "View all" and then click "Internet Connections".
c. Click "Next" and follow on-screen instructions.
Please keep us updated.
Thank you
Thank you. refresh, reset, or restore will delete many essential things from my c drive so it is out of the question.The apps get installed eventually even it will show pending at 0% the whole time after minimizing the store app or if my led screen get turn off once . As i said earlier the problem is in GUI of installation status which i think correctly not synchronizing with actual downloading progress . also when i am in lobby of multiplayer of Asphalt 8 if i minimize the game window and then restore it , it will show that i have disconnected from the lobby. Any suggetion is most welcome.
Hello Jagrata,
Thank you for posting your question on Microsoft community.
I would like to know some information about the issue so that we could help you better.
Did you make any hardware or software changes to your computer prior to the issue?
I appreciate you for providing details about the issue and your efforts towards resolving it.
As you have already followed many steps to resolve the issue, I would suggest you to refresh Windows and check if it helps.
Please refer this article:
How to refresh, reset, or restore your PC
http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc
Note: Apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from the Windows Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.
I hope this information helps.
Please do let us know if you need any further assistance.
Thank you
