Norton Security not loading with Windows 10 - Why?

I have the same problem. I tried the advice but no good. I followed instructions with Norton and nothing. I want to get rid of windows 10 because I'm not protected so will be unable to use my pc. whats the point of windows 10. defender doesn't do much either your not really protected with that. Has anyone out there got any solutions please.

Hi,

Thank you for posting your query in Microsoft community forums!

I would recommend you follow the below given steps and check if it fixes the issue.

I would suggest you to restart the Norton services from the services list, and set the Norton service to automatic.

Follow these steps to run Norton services:

Method 1:

Follow these steps to run Norton services

a. Press Windows key + R

b. In the run windows, type services.msc

c. It will open services windows

d. select norton services from the list of services

e. double click on it

f. At the top of the window, Make sure the service status is started and startup type is automatic.

g.Click apply and OK.

If this does not fix the issue, try uninstalling and reinstalling Norton software and check if it helps.

If the above steps do not help , I would suggest you to  contact Norton for further help.

Let us know the status.

Since upgrading to Windows 10 last week, Norton Security won't load.   I've had Symantec tech support delete and reload Norton twice and it's still happening. I've tried restarting my computer and Norton still won't load. I can't see how to deactivate Norton so I can use other  Security software.

I'm ready to totally delete Norton and activate Windows Defender in the short term until Microsoft resolves this problem.   Any other advice?

Hi Lonnie Fetchen,

 Sorry for the inconvenience. May I know if you get any error messages when you try to load Norton? Also, may I know case number for the conversation with the Symantec Agent? I could help you with that. 

Thanks!

Dinesh 

Norton Support

I have the same problem. I tried the advice but no good. I followed instructions with Norton and nothing. I want to get rid of windows 10 because I'm not protected so will be unable to use my pc. whats the point of windows 10. defender doesn't do much either your not really protected with that. Has anyone out there got any solutions please.

Hi YvonneJeffery,

 Sorry for the trouble. Could you try the steps mentioned in the link: https://support.norton.com/sp/en/us/home/current/solutions/v113033802_EndUserProfile_en_us. Let me know if it helps. 

Thanks!

Dinesh

Norton Support

I believe the error code was 3019.   Also, found that waiting 3 to 4 minutes after starting the PC with Window's 10 that Norton loads most of the time.  The Windows 10  o/s is soooo large that my pc's hard drive shows activity for about 3 minutes after startup.  Who knows... it must be MAGIC !!