Share via

Bluetooth (Dell Latitude E5400) is not working on Windows 8 Enterprise

Anonymous
2012-11-08T13:39:45+00:00

Original Title - Bluetooth is not working on Windows 8 Enterprise

Hi Team,

Bluetooth is not working on my laptop (Dell Latitude E5400) after installing Windows 8 Enterprise x64. Even I'm not able to install any bluetooth drivers. Please help me out on resolving this issue, as we have more than 20 machines that are required to be upgraded or installed with Windows 8 Enterprise.

Regards,

Amardeep Das

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

12 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-08-11T20:58:11+00:00

    After few years of satisfied win 7 user I decided to update to win 10, but Bluetooth cannot be installed in any way, I also tried steps above to no avail, still I Cannot see Bluetooth in the Device Manager ..   Please Advice..

    5 people found this answer helpful.
    0 comments
  2. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2012-11-08T13:56:40+00:00
    1. Enable  BLUETOOTH SUPPORT SERVICE  from SERVICES  menu  by  using RUN command

       type  SERVICES.MSC   enter , find   BLUETOOTH SUPPORT SERVICE   and  HUMAN

       INTERFACE DEVICE ACCESS  and SHELL HARDWARE DETECTION  --- make  these  three     

        AUTOMATIC STARTUP  and    click OK

    2)  restart sysytem and  try to install the device

    1. if above steps not solved your probles means to NEXT STEP
    2. FInd whehttp://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductViewerWithUpdatedFilters?TempOsid=win8&Type=Both&CurrentPage=0&TotalPages=1&SortCriteria=Relevance&ShowCriteria=2&Compatibility=All&TextSearch=bluetooth%20stack&ProductName=bluetooth%20stack&LastRequested=7&Locale=en-us

    ther your device compatible or not with windows 8 64 bit os  from below link

      5) there you can find full  compatible  devices  

    1. Finfd all compatible  bluetooth device with windows 8 os from below link

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2012-11-27T23:25:33+00:00

    I have Windows 8 Enterprise x32 installed on a Dell Latitude E4200.  My Bluetooth also doesn't work now.  I have performed the advised steps to no avail.  Despite all efforts, it refuses to recognize that the device has Bluetooth capabilities.  Please advise.  Thanks.

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2013-01-23T17:14:16+00:00

    Sorry for not making my description more clear.  What I mean to share is that the OS doesnt' recognize that my laptop even has Bluetooth capabilities to turn on or off.  To PrahhuHaasen's solution, my Device Manager doesn't list Bluetooth as be on the list of devices to control, though it is listed on the list of services and have started them.

    0 comments
  5. Anonymous
    2013-01-23T16:35:13+00:00

    Hey,

    Even I had the same problem. But I resolved it in a simpler manner.

    You need an active internet connection!

    Press Windows+E (Opens Explorer), Click on the Computer and Click Manage.

    Now Click on Device Manager. Right click on the Bluetooth device and select update device driver.

    There you go!!!

    0 comments