Laptop lid is down while asleep, but will not wake (from USB) with lid still down

i had the same problem, using my laptop as an htpc. lid closed it would not resume aka wake from sleep unless im opened lid and touched the internal keyboard or power switch.

workaround. i think almost all new laptops have/use a magnetic sleep sensor switch, if not then it probably use a mechanical switch.

if it uses a mechanical switch it should be easy to figure out how to disable it. for now these instructions follow a magnetic switch/sensor.

find schematics of your particular laptop, you need to locate the  sleep sensor, usually somewhere above keyboard.

alternate method, using  a paperclip find where the magnet is located on the lcd trim/bezel, in doing so you will roughly know where the sleep sensor is located when lid is closed.

switch on my gateway nv75s , aka acer 7560g, has a magnetic lid sleep sensor.

magnet on mine is in the lower part of lcd trim/bezel.

sensor that senses the magnet is just above my speaker.

i taped down a thin piece of metal where sensor is located, and voila, no more sleep/wake issues using usb mouse or wol in sleep mode. the thin piece of metal sheilds/blocks sensor from activating and thin enough to not hamper lid when closed. you could also add thicker rubber pads to lcd cover to give extra height when lid is closed.

laptop now wakes in sleep mode via usb or wol

perfect for a htpc that uses an external monitor and is set to primary display.

you could also remove magnet from lcd lid or sensor depending if its a pia to get to.

Hi,

Let’s run the power troubleshooter and check.

-          Press Windows key + X and click on Control Panel.

-          Double click on troubleshooting and click on view all.

-          Click power and hit next to run the power troubleshooter.

Follow the on screen directions to complete the process. Once it is done, close all windows and restart the computer.

If you use automatic updating, you won't need to check for important and recommended updates at all. Windows Update will check for these updates and install them when they're ready.

If you don't use automatic updating, you should check for updates yourself at least once every week. Microsoft usually releases important updates once a month. However, updates could be released at any time.

Windows Update: Frequently Asked Questions: http://windows.microsoft.com/en-US/windows-8/windows-update-faq

Drivers are updated occasionally. Windows can update them automatically, or you can install the updated drivers yourself. It's important for you to have confidence in the updated drivers you install. Windows notifies you if it detects a suspicious or unsafe driver you shouldn't install.

Download and install drivers: http://windows.microsoft.com/en-us/windows-8/all-drivers

Reply with the status of the issue and we will be glad to offer our assistance.

Unfortunately, the disabling of USB Selective Suspending was not effective, nor does it change any of the above described behaviors. When attempting to wake with USB when the lid is closed, I still hear sounds from the computer internals and indicator lights (hard drive, wireless), and both responses, to me, indicate an attempt to wake. The different efficacy of disabling USB Selective Suspending between my computer and Zaidens' Grandpa's may be due to different:

• manufacturer/brand of computer
• connectivity (dock or no dock)

I ran one more test, so here is a summary of them all:

• Main issue: If the laptop lid is closed and the laptop is asleep, I cannot wake it with USB mouse or keyboard, I must raise the laptop lid and I must use the built-in keyboard. When it wakes, the home theater multiple-monitor setup is messed-up (external goes dark, built-in goes live).
• Newly discovered: If I close the lid while it is awake, then I open the lid while it is still awake, then promptly my multiple monitor screen configuration is messed-up.
  • There is modifiable behavior for 'lid close'; does similar modifications exist for 'lid open'?
• If I put it to sleep with the lid open, and I keep it open, then I can wake it with a USB mouse or keyboard, and the monitor setup is good.
• If I restart the computer with the lid closed, then it boots with the correct monitor setup

Also, I believe the model I have is missing on the Gateway website, so I don't know of a convenient way to download all and exclusive the drivers that might have updates. That is disappointing.

I went into Device Manager to see if anything was going on with the USB controllers. I have "Intel 7 Sieries/C216 Chipset Family USB Enhanced Host Controller - 1E2D" and "Intel ... - 1E26". The former gave me the option to disable, and I tried that, but this had no apparent effect on my USB mouse and keyboard or awaking functionality. And according to Device Manager, they both have the latest available versions.

Perhaps the solution, existing or requiring development, lies in making changes to the ACPI Lid registries?

Hi,

Thank you for posting your question in the Microsoft Community Forums.

Please follow the steps provided by “Babu V” from the thread and let us know if you need further help.

Thank you.

Just found this answer for an Asus laptop (not the same company as Gateway brand), but I'll give this suggestion a shot in the morning:

http://answers.microsoft.com/en-us/windows/forum/windows8\_1-hardware/usb-keyboard-will-not-wake-w81-laptop-from-sleep/968a326c-c294-4b31-830c-80c169b58561