Canon MG5150 printer

W10 won't install on my computer...

Windows 10 fails to install or Windows 10 isn't being offered to your computer via Windows Update?

My printer's connected to the computer all the time... isn't everyone's?

It was a remark by a friend who had problems with mouse and scanner when upgrading to Win10 that put the thought into my head... being technically challenged, to me anything is possible..

I fear you're right and that a new printer might be the answer, but I've had the MG5150 less than three years and expected it to last a bit longer.

Dunno if the Win10 upgrade will ever happen... thanks anyway...

Sounds to me like your printer issues had nothing to do with the failed upgrade to Win10 (unless the printer was connected to the computer at the time).

Methinks it's time for a new printer, one that's fully-compatible with Win10. [The MG5150 is pretty old, as far as the printer manufacturering business is concerned.]

Tip: Install the new printer after you upgrade to Win10.

Fails to install; but now the d****d printer has lost power so takes priority...

Hi,

If Windows 10 will not install on your system check with your system/motherboard

maker and their forums for any known issues. Be sure the system is compatible

and that you have the latest BIOS, chipset drivers, and major drivers installed.

Uninstall any 3 party antivirus and other incompatible programs.

Windows 10 FAQ

http://www.microsoft.com/en-US/windows/windows-10-faq

===================================================

If this is not a driver issue then there is a setting or hardware problem and you

will need to contact Canon.

As OEM Canon is responsible for the proper operation of the printer and their

supplied drivers. Check with Canon Support, their on-line documentation, and

drivers.

Good chance you need to update or re-install the latest available driver.

Canon - PIXMA MG5150 - Drivers and Software <- select your version of Windows

http://www.canon-europe.com/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5150.aspx?type=drivers&language=EN&os=WINDOWS NT (64-bit) 

Canon - Windows Support - Europe

http://www.canon-europe.com/support/

====================================================

The main issue is probably the drivers however these may help :

Add or remove a printer

http://windows.microsoft.com/en-US/windows-vista/Add-or-remove-a-printer

Troubleshoot printer problems

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

Open the Printer troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter

Find a manufacturer's website

http://windows.microsoft.com/en-US/windows-vista/Find-a-printer-manufacturers-website

Find and install printer drivers in Windows 7

http://windows.microsoft.com/en-US/windows7/Find-and-install-printer-drivers

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!