I tried this also with no result. I found that I would have to do the following steps.
- Turn off laptop and disconnect AC adapter.
- Remove battery and re-connect the AC adapter.
- Power on the laptop using the AC adapter.
- Open the device manager. Select 'Batteries'.
- Right-click on 'Microsoft AC adapter', then select 'Uninstall'.
- Right-click on 'Microsoft ACPI-Compliant Method Battery', then select 'Uninstall'.
- Close the 'Device Manager' and power off the laptop.
- Re-install the battery and plug in the AC adapter.
- Power on the laptop. The AC adapters will re-install themselves on start up.
- The laptop battery will then start charging.
Regretfully, if there is a power outage or you unplug the AC adapter; you will have to repeat the process.
Hope this helps.