You can use a win 7 driver in compatibility mode
To install in compatibility mode do the following:
Right click the installer>properties>compatibility>choose OS
(works in win 7, win 8, and win 10)
Missing PCI Serial Driver (chipset driver)
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Anonymous
I have a HP Compaq dc7800 Convertible Minitower PC with Windows 8.1 Pro 64bit that the audio jack (back or front) does not work. When I contacted HP, because their website doesn't give the OS option for Windows 8 or Windows 10, they asked if I had any hardware in Device Manager that had a yellow "!". I told them that there was one under Other devices called PCI Serial Port. Then I gave them the following hardware IDs for the device:
- PCI\VEN_8086&DEV_2E17&SUBSYS_3035103C&REV_03
- PCI\VEN_8086&DEV_2E17&SUBSYS_3035103C
- PCI\VEN_8086&DEV_2E17&CC_070002
- PCI\VEN_8086&DEV_2E17&CC_0700
HP support then told me that this was actually a missing driver for the chipset. They then told me "Drivers for windows 8.1 pro 64 bit are not available, HP is still working on it, please get in touch with Microsoft for the temporary drivers." I am assuming the chipset drivers are connected to the internal audio and serial port. I tried to update driver software using the "Search automatically for updated driver software" without any luck.
Does anyone know were I can get the drivers?
Windows for home | Previous Windows versions | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2015-09-22T00:07:09+00:00