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Blue Screen error: WERInternalMetadata.xml sysdata.xml 020314-19078-01.dmp

Anonymous
2014-02-04T18:21:54+00:00

This just started happening to me this week, I've had 3 Blue Screen errors and the "problem reporting" function of Windows Action Center describes the same files on all 3 events.

1st Blue Screen Error:

Windows

Problem: Shut down unexpectedly

Files that help describe the problem:

010914-17940-01.dmp

sysdata.xml

WERInternalMetadata.xml

2nd Blue Screen Error:

Windows

Problem: Shut down unexpectedly

Files that help describe the problem:

020414-17596-01.dmp

sysdata.xml

WERInternalMetadata.xml

3rd Blue Screen Error:

Windows

Problem: Shut down unexpectedly

Files that help describe the problem:

020314-19078-01.dmp

sysdata.xml

WERInternalMetadata.xml

I have no idea what could be causing this as I haven't made any major adjustments to my computer recently.  Any Ideas?

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  1. Anonymous
    2014-02-05T18:12:50+00:00

    These crashes were related to memory corruption (probably caused by a driver). Please run this test to find which driver is causing the problem.

    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.

    Driver verifier (for complete directions see our wiki here)

    Co-Authored by  JMH3143

    30+ people found this answer helpful.
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  1. Anonymous
    2015-09-30T16:52:48+00:00

    5 people found this answer helpful.
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  2. Anonymous
    2015-09-30T15:54:08+00:00

    Hi, I've been having the same issue. Could you please take a look at the link below and see if the DMP files shed any light on why my laptop keeps BSOD.

    Thanks

    https://onedrive.live.com/redir?resid=9CE290A5570F8F7C!1625&authkey=!AJ2vBtsuJOn6wMk&ithint=folder%2czip

    1 person found this answer helpful.
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  3. Anonymous
    2014-02-05T18:00:06+00:00

    I zipped all 3 DMP files along with the other two files that came in the mini dump.  Here's the link: http://sdrv.ms/1bv4buj

    1 person found this answer helpful.
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  4. Anonymous
    2014-02-04T18:30:14+00:00

    We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    We prefer at least 2 DMP files to spot trends and confirm the cause.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here

    If you have any questions about the procedure please ask

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