This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
my hp printer was working properly with windows 7 on my lap top but now with windows 8.1 I can't install it. Actually there is no install button when I click setup, there is only Exit button instead!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Download these new drivers released September 22 this year:
If after installing the printer, it doesn't print, or if you get a message that the software can't be found, see these troubleshooting steps: http://support.hp.com/ca-en/product/hp-officejet-4500-all-in-one-printer-series-g510/3919445/document/c03957112/
It would appear that there are two different Officejet 4500 models. Which one of the following two is yours?
K710 -http://support.hp.com/ca-en/product/HP-Officejet-4500-All-in-One-Printer-series---K710/4181269
G510 - http://support.hp.com/ca-en/product/HP-Officejet-4500-All-in-One-Printer-Series---G510/3919445
Officejet 4500 G510
Hi, It's officejet 4500.
Which model is it?
