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Microsoft Arc Touch Surface Mouse Drains When Laying Flat

Anonymous
2015-09-02T15:41:17+00:00

I have a Surface Pro 3 with a Arc Touch Mouse. The mouse works great, but the battery continues to drain even when I lay it flat. Is this a common hardware problem that can be fixed or is there another way to "turn off" the mouse.

Thanks.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2015-09-12T21:05:42+00:00

    Thanks, but it's the mouse's batteries that are draining, not the Surface's.

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  2. Anonymous
    2015-09-03T10:53:10+00:00

    Hi,

    Thank you for posting your query in Microsoft Community.

    • Have you created any power plan?
    • Are you running many programs at once?
    • Which Anti-virus program are you using?

    Let’s visit the following links and check if it helps.

    Tips to save battery power

    How to optimize battery power on your laptop

    Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

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