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IE Per-User Initialization Utility has stopped working after IE11 installed

Anonymous
2014-11-22T22:07:04+00:00

After logon, the "IE Per-User Initialization Utility has stopped working" after IE11 installed, any ideas?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-11-23T15:29:38+00:00

    Hello Filbert,

    Thank you for posting your query on Microsoft Community. We are glad to assist you.

    I am sorry to hear that the problem occurred after updating to internet explorer 11.

    I would appreciate, if you can provide us the following information to help us understand the issue better?

    1. Are you able to access the websites using IE 11?
    2. Which security software is installed on the computer?
    3. Do you get this error message on startup? If yes, is it after booting to the desktop?

    I understand the inconvenience that you have to go through due to this issue, however, let’s try to put the system in clean boot to check if you receive the error message. 

    Perform Clean Boot.

    Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.

    Refer: How to perform a clean boot in Windowshttp://support.microsoft.com/kb/929135

    Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting

    I would also like you to provide us with the Event Viewer logs which will help to understand the issue better.

    Refer: Open Event Viewer

    http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7

    Hope the information helps. Let us know if you need further assistance with Windows issues. We will be happy to help.

    Thank you

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  1. Anonymous
    2015-09-29T09:21:45+00:00

    I had the same problem under WES7 x64.

    On another website (IE11 installation fails in WES7 at OOBE) user 'bagira520' stated that this is a known problem and that the workaround is to delete ie4uinit.exe under %SystemDrive%/Windows/SysWOW64.

    I fixed it by running the following registry file during installation of WES7:

    Windows Registry Editor Version 5.00

; Remove IE 8 initialisation (Causes error "IE Per-User Initialization Utility has stopped working")
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components\>{26923b43-4d38-484f-9b9e-de460746276c}]

    Both registry keys point to the 32-bit version of ie4uinit.exe under %SystemDrive%/Windows/SysWOW64.

    In my opinion this is a cleaner solution than deleting a file and let registry keys still point to the deleted file.

    2 people found this answer helpful.
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  2. Anonymous
    2014-11-24T16:20:41+00:00

    Hello Filbert,

    We are glad to know that you were able to resolve this issue. Your effort to work on this issue is greatly appreciated.

    Please feel free to reply, in case you face any other issues with Windows in future. We'll be glad to assist you.

    Thank you.

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  3. Anonymous
    2014-11-23T19:36:31+00:00

    Nevermind, i uninstalled Classic Shell start menu and i installed IE11, it didn't crash! thanks for help!

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