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not optimum mode problem

Anonymous
2015-10-14T11:07:09+00:00

I bought new monitor with 1440x900 resolution and when i trying run stalker clear sky and some games i have black background and message not optimum mode,recomended resolution 1440x900...

how can i fix this problem?

Windows for home | Other | Gaming

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  1. Anonymous
    2015-10-15T04:14:33+00:00

    Hi Gogita,

    I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

    1. What is the make and model of your computer?
    2. Are all the drivers and Windows Updates updated?
    3. Did you make any significant changes prior to the issue?

    This issue is most likely  driver related. Installing the correct driver should fix this problem. Boot into safe mode and uninstall your Video card from device manager.

    For getting into safe mode, check this article.

    Start your computer in safe modehttp://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

    To access device manager:

    1.    Go to start and type device manager.

    2.    Select device manager from the Control panel list.

    3.    Navigate to your video card, right-click on it and select properties.

    4.    Select driver tab and click on Uninstall to uninstall the existing driver.

    5.    Restart the computer once it completes.

    To install the correct driver for your Video card, go to your Graphics card manufacturer’s website. The manufacturer details can be obtained from the device manager itself.

    For details on how to obtain device drivers, see:

    **Update a driver for hardware that isn't working properlyhttp://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly**Once the driver is installed successfully, set the screen resolution to 1280 x 1024.

    You may want to refer:

    Change your screen resolutionhttp://windows.microsoft.com/en-US/windows7/Change-your-screen-resolution

    Installing the proper driver should allow you to set the desired resolution. This should fix the problem.

    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

    Regards,

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  2. Anonymous
    2015-10-15T16:42:07+00:00

    I download latest driver but i hace same problem

    1 person found this answer helpful.
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  3. Anonymous
    2015-11-08T05:02:44+00:00

    Hello Gogita,

    Thank you for your response.

    I appreciate your time.

    I would suggest you to reinstall display driver in Windows 7 compatibility mode and check the issue.

    Refer:

    Make older programs run in this version of Windows

    http://windows.microsoft.com/en-us/windows/make-older-programs-run#1TC=windows-7

    I hope this information helps.

    Thank you

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