Share via

Does Windows 7 64-bit support USB 2.0 drivers?

Anonymous
2015-03-20T14:38:48+00:00

Good morning,

I just got my first Windows 7 64-bit machine, always had 32-bit before. When I tried to plug in my iPhone using the same USB cable I used on my 32-bit machine, iTunes will not recognize the device (the iPhone). After reading the Apple forums, it seems that the USB 3.0 ports on my 64-bit machine may be the issue, so I bought a USB 2.0 PCI Express card and installed it this morning. The card came with a disk of different drivers. But I can't get this USB 2.0 card to install a driver either from the disk or Windows Update.

So now I'm wondering if Windows 7 64-bit and USB 2.0 are even compatible. Anyone?

TIA,

Paula

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-10-06T01:08:08+00:00

    i installed usb  3.0 cards 2 of them but I am trying to install usb 2.0 dvd-roms

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2015-03-20T23:04:46+00:00

    PD

    There are 6 USB ports only one is USB 3.  The rest are USB 2.  I suspect your issue lies elsewhere

    http://en.community.dell.com/support-forums/desktop/f/3514/t/19530074

    Seriously? All the USB controllers that came with it show as 3.0 in Device Manager, so I just assumed they all were. How can you tell which are which?

    I'll take a look at the link you provided - thanks!

    0 comments
  3. Anonymous
    2015-03-20T16:36:41+00:00

    Paula

    Win 7 64 bit supports USB 3.0 if the hardware supports it.  Can you tell us the computer make & model, and the PCI card so we can investigate?

    I know it supports USB 3.0, that's what it came with the machine. But apparently my iPhone requires USB 2.0 to sync with iTunes. So that's why I asked if Windows 7 64-bit supports USB 2.0.

    But to answer your question, it's a Dell XPS 8700 with Windows 7 64-bit. I just bought the PCI card on eBay, a generic USB 2.0 2-port PCI Express Controller Card. Device Manager shows it physically installed, but I can't get the driver to install which brought me to my question, does Windows 7 64-bit even support USB 2.0.

    0 comments
  4. Anonymous
    2015-03-20T15:02:19+00:00

    Paula

    Win 7 64 bit supports USB 3.0 if the hardware supports it.  Can you tell us the computer make & model, and the PCI card so we can investigate?

    0 comments