Share via

How to uninstall LogMeIn Rescue RC after MS tech support session

Anonymous
2014-05-10T21:48:41+00:00

After an arduous but successful tech support session repairing corrupted 8.1 updates LogMeIn Rescue RC remains on my computer. Of course it is not listed in add/remove programs. In hindsight I should have asked the tech to clean up after himself. This also resulted in a multitude of 3rd party software services being diasbled including my firewall of which I have no reference as to their proper setting but one problem at a time.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

49 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. @CmdrKeene 90,616 Reputation points Volunteer Moderator
    2014-05-11T01:53:23+00:00

    LogMeIn Rescue is a one-time run application, it does not get installed.  After use, it is gone.

    80+ people found this answer helpful.
    0 comments
  2. Anonymous
    2015-10-17T17:03:43+00:00

    I called Microsoft Support and here are the steps that helped me as it was not showing in the add/remove. I was told it was showing as the result of improper shut down  

    1. Right clicked Windows logo
    2. Click Run
    3. Type in msconfig
    4. The System Configuration box will display
    5. Click on the Service tab
    6. In the lower left corner click Hide all Microsoft services
    7. Scroll to LogMeIn Recuse and uncheck
    8. Restart

    Hope this helps someone else

    20+ people found this answer helpful.
    0 comments
  3. Anonymous
    2014-08-13T20:24:18+00:00

    Well That's not true.  You will find a folder with a DLL on your windows X86 directory & at least 3 or more entries in regedit

    10+ people found this answer helpful.
    0 comments
  4. @CmdrKeene 90,616 Reputation points Volunteer Moderator
    2014-05-11T21:55:01+00:00

    True, but LogMeIn is a very legitimate program.  Cars are used to transport illegal drugs, but that doesn't mean every person who has a car in their driveway needs to take steps to remove the car.  Like wise, just having LogMeIn doesn't mean that you've been a victim of a scam.

    --

    jaygee12345, we need to know who performed this "tech support" on your computer.  Was it a legitimate, licensed tech support company that you asked for help.  Or was it someone who called you and told you they were trying to help you, even though you never asked for help?  Keep in mind that Microsoft -- nor anyone else -- will ever "cold call you" to offer assistance.  If you get one of these calls, they are lying to you.

    8 people found this answer helpful.
    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more