Hi,
Thank you for posting your query in Microsoft Community.
Please provide the following information with us to understand the issue better.
- Have tried installing the game in Compatibility mode?
Please follow the below steps and check if it helps.
Method 1: I nstall the game in compatibility mode.
****a. Locate the executable file (.exe file) for the game.
b. Right-click the file, and then click Properties.
c. In the Package Name Properties dialog box, click the Compatibility tab.
d. Click to select the Run this program in compatibility mode for check box, click Windows 8with which it is compatible with in the Run this program in compatibility mode for list, and then click OK.
e. Double-click the executable file to start the game.
I suggest you to Update the Windows 10 Drivers and check if it help.
Please refer to the below article “How to: Install and Update drivers in Windows 10”by Mr. Andre Da Costa to update the drivers:
You may contact “The Movies” Game support for the further assistance so that they can assist you better
Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.
Thank you.