Error 0x80070570 when removing or deleting a program or file

When I tried the second method, as soon as I pressed the system maintenance, it didn't work. I cannot open any internet browsers to install fixit, and could you be mor specific in more settings? Unless something is wrong, because all I see under settings is desktop, control panel, personalisation, pc info and help. Underneath those are my internet, my volume, my brightness, notifications, power and keyboard followed by change pc settings.

Edit: when i pressed the system maintenance, it came up with the same error I was trying to fix..

Also, my start menu is completely blank

Hello,

Thank you for your response. I appreciate your time.

I would suggest you to use the System File Checker tool to repair missing or corrupted system files.

Please refer to the following link to run system file Checker:

https://support.microsoft.com/en-us/kb/929833

Hope this helps.

Sincerely,

Ankit Rajput

Hello,

Thank you for visiting Microsoft Community.

As per the description, I understand that whenever you try to delete a program or a file, it gives you the error that the files or directory is corrupted and unreadable. I will certainly help you with the issue.

I would suggest you to follow the steps mentioned below:

Method 1:

Run the Fixit mentioned below:

https://support.microsoft.com/en-us/mats/program_install_and_uninstall?wa=wsignin1.0

Method 2:

Run the System Maintenance troubleshooter and check if it helps.

a) Press the ‘Windows + W’ key on the keyboard.

b) Type troubleshooter in the search box and then press enter.

c) Select Troubleshooting. Click on view all and select System Maintenance.

d) Click next and follow the on-screen instructions.

Method 3:

To check the conflicting program or application:

Step 1: Boot the computer in Safe mode and check if the issue persists. Follow these steps to start the computer in safe mode.

a) Press the ‘Windows + C’ key on the keyboard.

b) Click on settings, more pc settings and then general.

c) Scroll down to advanced startup, click restart now.

d) Click on troubleshoot, advanced options, Windows Startup Settings.

e) Click restart, select safe mode and then press enter.

Step 2: Place the computer in clean boot and try to install to find out the cause of the issue:

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/kb/929135

Note: When the troubleshooting is over do not forget to reset the computer to normal startup.

Hope this information helps.

Reply us with the status of the issue.

Sincerely,

Ankit Rajput