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The PC's basic HW/SW profile is as follows: It was recently custom built using an Intel Extreme DP55KG motherboard and a Core i5 CPU. It has 4 GBs of DDR3 memory, a 500-GB HD by WD and a 16x DVD drive by HP. Both drives are in the SATA format. The OS used is the 64-bit Windows 7 Ultimate. Essentially, a 64-bit PC running a 64-bit OS.
Given all the excitement surrounding the migration from Windows XP to Windows 7 and especially going from the 32-bit operating system and the CPU to the 64-bit versions, I find the read, write and copying speeds of Windows 7 quite disappointing. In short, I have found the data transfer rates, regardless of the medium used, to be lousy. I hope, after this post, someone can point me in the right direction so I might find out why my new 64-bit Windows 7 PC is many times slower than my older 32-bit Windows XP PC.
To test the new PC's performance, I copied a 2-GB simple data file stored on the older PC's HD, consisting almost exclusively of OrCad data files, to a DVD, first. Then, transferring the physical DVD to the new PC's DVD drive and using the copy command on the Windows 7 PC, I copied the DVD content, pasting it to My Documents folder in the new PC. This simple copying from a SATA DVD drive to a SATA HD on the new PC seemed to take forever, never finishing. Finally, I gave up, interrupting the copy process, after over two hours. In the mean time, monitoring the copying speed of only 250KB/s and considering that making the DVD on the old Windows XP PC had taken only a few minutes, I wondered what might be wrong with the new PC, suspecting the new HP DVD drive might be the culprit.
Before spending any undue time on the HP drive, I tried a USB backup drive containing the same OrCad file, coping it to the new PC's SATA HD--with the USB device attached directly and via an extesion cable to the PC--to become even more disappointed at a copying speed of no more than 1.3 MB/s.
Still, wanting to make sure the HP drive was functioning properly and was not the cause of any issues, I used its own Nero software included by HP, to burn the same OrCad file to a DVD diskette. Surprisingly, the drive performed flawlessly, writing the 2-GB file to the DVD in less than four minutes at a nominal speed of 22,160 KB/s; 22.1 MB/s.
Now, with the DVD made on the same Windows 7 PC, I again used the copy command and pasted its 2-GB content to the PC's SATA hard drive. This time around, somehow, the copying process went through, crawling all the way for over 28 minutes. Initially, the copying speed was 4 MB/s--but only for a second or two--and progressively dropping to 300KB/s and then, near the end of the process, slowly increasing to reach 1.6 MB/s before the copying was finished!
Obviously, something is seriously wrong with the Windows 7 copy/paste feature and it is clearly demonstrated by the fact that it simply should take a lot less time to copy a file to any hard drive--whether the file is stored on a DVD or a USB drive--than writing it to a DVD, something the copy feature cannot simply do. In fact, I have also tried to copy the same file to/from another identical WD SATA hard drive attached to one more SATA port on the motherboard acting as a back up drive, getting the same strange behavior.
Thank you very much for your assistance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The worst thing is that it is still not resolved in Windows 10 (64bit). Copying a CD (~500Mb) to disk takes ~25 minutes...
Microsoft, you need to do something about this. I have tried several programs and also a number of DVD burners so it seems to be a general problem.
I've been experiencing the same thing on a Windows 7 HP m9550f desktop computer. Nothing I've tried has improved the transfer speed of the DVD to hard drive. I tried something different tonight and was surprised at the result. I logged in on my wife's account on same machine and tried to copy the same data from the same DVD that went extremely slow for me (well fast then slow to a crawl). It copied without slowing down starting out at about 3 MB/second ending up at almost 9 MB/second. No rhyme or reason why I get different results. Will continue to experiment and see what happens if I set up a new account and try to do the same transfer then repeat on my own account. I added a second DVD drive because I thought the problem was with the hardware, I still had slow data transfer on new drive. m9550f HP hardware (stock config except extra hdd and blu-ray drive) upgrade from Vista to Win 7 home premium version 8 gb ram dual core processors 1 TB 7200.11 sata hard drive x 2 TSST 653 DVD/CD recorder HP BD 2401 blu-ray DVD drive
Hi, I have the same problem on my computer: Asus P5P43TD Pro, Intel Core2 quad q9550, 4GB ram, 500 GB Seagate and Windows 7 64bit ultimate, installed by certified Microsoft people. All drivers up to date.
The copy process usually starts off at good speed but after just some second it drops, and keeps dropping. The behavior is consistent no matter how or what I copy, but the initial speed differs.
The worst case I noticed so far was copying a 10 MB file on same HD (C:). I gave up after 3 minutes. Estimated time left was 3 hours something.
I have not bothered to dig deeper into this as I avoid using this machine (using XP machines instead). But I started to wonder if got problem to regain speed if anything affects the read/write process.
I am seriously considering to install any Linux distribution instead even though I payed a lot for the OS.
Am I the only one who has run into this issue or none of you so called Microsoft Tech-Support geniuses are able to relate to it which is why you have all gone so mum? Or, are you afraid of something or someone coming after you for having dared to tackle a real issue? On the other hand, is it possible that Microsoft is back again to its old dirty tricks, sabotaging its own products on behalf/behest of others so its crooked executives can pocket a few more billion dollars each?
Let’s understand that, just as I have already explained in my previous postings, I built the 64-bit Windows 7 Ultimate based computer using brand new hardware made by Intel's latest 64-bit technology, purchasing everything from Tiger Direct--which is an authorized Microsoft vendor--including the 64-bit Windows 7 Ultimate OEM software DVD. Now that Microsoft has begun to drag its foot to provide technical support for an issue that is highly suspected to be the result of a bug or sabotage and you guys appearing to follow its lead, it is reasonable to suspect the EVEIL GREMLIN I had mentioned earlier might actually be Microsoft itself. Of course, given the company's past shady history, this might not be too farfetched. The question is why again? Is it possible that this despicable conduct might be resulting from Microsoft colluding with major PC manufacturers and sabotaging its own OEM releases of Windows 7 to force people who build their own computers such as me to buy a brand name computer instead, preventing us from saving a few bucks?
Including shipping, I paid over $200 for the 64-bit Windows 7 Ultimate software to Tiger Direct, which is a good chunk of cash. Today, a Microsoft representative on the phone was wailing that the retail version would cost over $300, which she was using as a justification to refuse tech-support for my issue. When I told her that Tiger Direct had directed me to contact Microsoft for support, she claimed I had been misled. For now, I still consider this an open issue that I am in the process of dealing with.
At the same time, I want everyone out there to know what might be actually going on. That, for all those people who have run into trouble with Windows 7 OEM installations, it would be wise for them to consider Microsoft's bag of dirty old tricks and not chasing their own tails. Regarding the problem I have run into, I want everyone to be assured that it is the result of Microsoft sabotage and nothing else because I know enough to have already figured that out. Which is also the reason behind my postings and to get other people’s attention to the possible reasons for the thousands of unanswered issues that I have seen posted concerning Windows 7, problems that should not be there to begin with!
With regard to the so called Microsoft Tech-Support personnel, I must tell them that it is understandable that they have to eat too, but please give us a break: Why don't you get a job with an honorable company instead of being stooges to a racket that is Microsoft? How many billions of dollars the racket has to be fined for crookedness and law breaking, before you people muster the decency in yourselves to stop being a part of its dirty bag of tricks. Shame on you!
Hi Azam,
Thank you very much for your reply. Unfortunately, I have been too busy and not yet able to implement your suggestions and still have to wait before doing so, hopefully over the coming weekend. But I will surely contact you again as soon as I get the opportunity, informing you of any results. However, for now, I can answer your itemized inquiries.
But please note that I get very good results burning a DVD using the Nero software. It is only when I use the Windows 7 Ultimate copy/paste facilities to copy from a DVD, USB, or even from a file location on the PC hard drive, and paste to another location on the hard drive that I experience very slow pasting speed. For example, when burning a 2-GB file located on the hard drive to the DVD using the Nero software, the burn speed is over 22MB/s, which is excellent and taking less than 4 minutes. But doing the same thing using the Windows 7 Ultimate copy/paste options; to copy the same file and then paste to the DVD, it would virtually take forever, the process never ending! Even copying the file already burned to the DVD by the Nero software and pasting it to a location on the hard drive could take almost two hours or even longer. This simple copy/paste process is done at a crawling speed of about 300KB/s.
Anyhow, from what I have experienced so far, I suspect Windows 7 Ultimate must be the main culprit in causing the copy/paste issues I have discussed with you. To verify the validity of my doubts, I used two separate computers, one built based on the Intel hardware and the other on the AMD's, both running Windows 7 Ultimate OS. The Intel based PC, is built using the Intel DP55KG motherboard, Core i5 CPU, 4GB of DDR3 memory, 500GB SATA Western Digital hard drive and a SATA HP DVD RW drive. The AMD based PC is built using an ASUS M4A785-M motherboard, an AMD Athlon-II CPU, 4GB of DDR2 memory, 500GB SATA Western Digital hard drive and a SATA LG DVD RW drive. Both DVD drives are x24 capable. Basically, the two PCs can be described as having been built based on the 64-bit hardware, running on the 64-bit operating system. Both PCs perform with the same extremely slow copy/paste speed.
If you work for Microsoft and it is possible for you, I would like to ask you to try to duplicate the same hardware/software environments I have described here, testing Windows 7 Ultimate copy/paste features to find out for yourself the copy/paste speeds. You will be surprised how slow they can be.
Thank you very much for your time. I will contact you later again, hopefully soon.
Reza
