Did you include the photos (backup (copy) the files to) in question to be stored on the external drive?
If you do not have a backup of these files - well - if you used an OEM factory restore, you likely lost everything. I know, for example, Dell says this about their process:
"Warning: Restoring your computer to the factory settings will remove all files and programs except those it came with. You will lose all personal files, including photos, emails and programs, if you do not back up your files and data"