Hi,
That is probably the result of malware so do an extremely thorough check and when the
system is clean see the next message to remove that error.
If you need to check for malware here are my recommendations - these will allow you to do a thorough check and removal without ending up with a load of spyware programs running resident which can cause as many issues as the malware and maybe harder to detect
as the cause.
No one program can be relied upon to detect and remove all malware. Added that often easy to detect malware is often accompanied by a much harder to detect and remove payload. So its better to be overly thorough now than to pay the high price later. Check with
these to an extreme overkill point and then run the cleanup only when you are very sure the system is clean.
These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run them in regular Windows when you can.
TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN it will show any infections in the report after running - if it will not run change the name from tdsskiller.exe to tdsskiller.com. Whether it finds anything or not
does not mean you should not check with the other methods below.
http://support.kaspersky.com/viruses/solutions?qid=208280684
Download malwarebytes and scan with it, run MRT, and use the on-line scanners and other methods.
Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
Malwarebytes - free
http://www.malwarebytes.org/products/malwarebytes_free
SuperAntiSpyware Portable Scanner - Free
http://www.superantispyware.com/portablescanner.html?tag=SAS_HOMEPAGE
AdwCleaner
http://www.bleepingcomputer.com/download/adwcleaner/
Run the Microsoft Malicious Removal Tool
Start - type in Search box -> MRT find at top of list - Right Click on it - RUN AS ADMIN.
You should be getting this tool and its updates via Windows Updates - if needed you can
download it here.
Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)
Microsoft Malicious Removal Tool - 32 bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
Microsoft Malicious Removal Tool - 64 bit
http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en
Try the trial version of Hitman Pro :
Hitman Pro is a second opinion scanner, designed to rescue your computer from malware
(viruses, trojans, rootkits, etc.) that have infected your computer despite all the security
measures you have taken (such as anti virus software, firewalls, etc.).
http://www.surfright.nl/en/hitmanpro
If needed here are some online free scanners to help
Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx
Eset on-line scanner
http://www.eset.com/onlinescan/
Kaspersky on-line scanner
http://www.kaspersky.com/virusscanner
Other Free online scans
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1
After removing any malware :
Also do these to cleanup general corruption and repair/replace damaged/missingsystem files.
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
Also run CheckDisk so we can rule out corruption as much as possible.
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
======================================
If needed AFTER you are sure the machine is clean of all malware.
How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.