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Unable to activate Windows 8.1 OEM license, says its KMS volume license?

Anonymous
2015-11-02T15:57:31+00:00

Hello,

This machine is a very common model in my environment and I have done many fresh windows installations using the OEM license key without issue. however, on this particular machine, it reports it cannot activate because it cannot contact the KMS for activation. Again, to clarify, this is the OEM product key that has been automatically pulled over from UEFI and NOT a MAK/KMS key.

I've run diagnostics as requested and can provide any additional information you might need. Any help you can offer would be greatly appreciated!!

The failure event:

Log Name:      Application

Source:        Microsoft-Windows-Security-SPP

Date:          11/2/2015 10:21:03 AM

Event ID:      8198

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Temp-PC

Description:

License Activation (slui.exe) failed with the following error code:

hr=0xC004F074

Command-line arguments:

RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;NotificationInterval=1440;Trigger=NetworkAvailable

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />

    <EventID Qualifiers="49152">8198</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-11-02T15:21:03.000000000Z" />

    <EventRecordID>279</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>Temp-PC</Computer>

    <Security />

  </System>

  <EventData>

    <Data>hr=0xC004F074</Data>

    <Data>RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;NotificationInterval=1440;Trigger=NetworkAvailable</Data>

  </EventData>

</Event>

Here's the diagnostic report:

<DiagReport>

<LicensingData>

  <ToolVersion>6.3.9600.16384</ToolVersion>

  <LicensingStatus>SL_LICENSING_STATUS_NOTIFICATION</LicensingStatus>

  <LicensingStatusReason>0xC004F056</LicensingStatusReason>

  <LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>

  <LocalGenuineResultP>0</LocalGenuineResultP>

  <LastOnlineGenuineResult></LastOnlineGenuineResult>

  <GraceTimeMinutes>0</GraceTimeMinutes>

  <TotalGraceDays>0</TotalGraceDays>

  <ValidityExpiration></ValidityExpiration>

  <ActivePartialProductKey>9D6T9</ActivePartialProductKey>

  <ActiveProductKeyPid2>00261-50000-00000-AA574</ActiveProductKeyPid2>

  <OSVersion>6.3.9600.2.00010100.0.0.048</OSVersion>

  <ProductName>Windows 8.1 Pro</ProductName>

  <ProcessorArchitecture>x64</ProcessorArchitecture>

  <EditionId>Professional</EditionId>

  <BuildLab>9600.winblue_gdr.131030-1505</BuildLab>

  <TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone>

  <ActiveSkuId>c06b6981-d7fd-4a35-b7b4-054742b7af67</ActiveSkuId>

  <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>

  <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>

  <ActiveProductKeyPKeyId>ace182fe-75fe-ee4b-31e7-9fb20a237002</ActiveProductKeyPKeyId>

  <ActiveProductKeyPidEx>06401-02615-000-000000-03-1033-9600.0000-2722013</ActiveProductKeyPidEx>

  <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>

  <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>

  <OfflineInstallationId>407442684058819857250544485124615311535525728391151350062931526</OfflineInstallationId>

  <DomainJoined>false</DomainJoined>

  <ComputerSid>S-1-5-21-3609811848-1351913383-3592527090</ComputerSid>

  <ProductLCID>1033</ProductLCID>

  <UserLCID>1033</UserLCID>

  <SystemLCID>1033</SystemLCID>

  <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>

  <ServiceAvailable>true</ServiceAvailable>

  <OemMarkerVersion>0x00020001</OemMarkerVersion>

  <OemId>HPQOEM</OemId>

  <OemTableId>SLIC-MPC</OemTableId>

  <Manufacturer>Hewlett-Packard</Manufacturer>

  <Model>HP 355 G2   </Model>

  <InstallDate>20151030162655.000000-240</InstallDate>

</LicensingData>

<HealthCheck>

  <Result>PASS</Result>

  <TamperedItems></TamperedItems>

</HealthCheck>

<GenuineAuthz>

  <ServerProps>0xc004f200</ServerProps>

</GenuineAuthz>

</DiagReport>

Let me know if you need anything else, all help is GREATLY APPRECIATED.

Windows for home | Previous Windows versions | Devices and drivers

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