Microsoft-Windows-PrintService/Admin

Hello,

I have the same errors in Windows 10 1511 ; my printer (Canon MG 6350) works fine and "virtual printers" as Microsoft XPS Document writer so.

But two errors in windows event viewer :

Nom du journal :Microsoft-Windows-PrintService/Admin

Source :       Microsoft-Windows-PrintService

Date :         25/11/2015 12:20:06

ID de l’événement :215

Catégorie de la tâche :Installation d’un pilote d’imprimante

XML de l’événement :

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />

<EventID>215</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>19</Task>

<Opcode>12</Opcode>

<Keywords>0x8000000000000220</Keywords>

<TimeCreated SystemTime="2015-11-25T11:20:06.519261300Z" />

<EventRecordID>140</EventRecordID>

<Correlation />

<Execution ProcessID="1960" ThreadID="6120" />

<Channel>Microsoft-Windows-PrintService/Admin</Channel>

<Security UserID="S-1-5-18" />

</System>

<UserData>

<SetupInstallPrinterDriver xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">

<Label>InternalInstallPrinterDriverFromPackage</Label>

<Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>

<AdditionalInfo>-</AdditionalInfo>

<InfPath>-</InfPath>

<DriverName>Microsoft XPS Document Writer</DriverName>

<InstallSection>-</InstallSection>

<ProcessorArchitecture>Windows NT x86</ProcessorArchitecture>

<PackageAware>Not package aware</PackageAware>

<CoreDriverDependencies>-</CoreDriverDependencies>

<LastError>0x0</LastError>

<HResult>0x80070705</HResult>

</SetupInstallPrinterDriver>

</UserData>

</Event>

And :

Nom du journal :Microsoft-Windows-PrintService/Admin

Source :       Microsoft-Windows-PrintService

Date :         25/11/2015 12:20:06

ID de l’événement :370

Catégorie de la tâche :Vérification ou régénération d’un package de pilotes d’impression

XML de l’événement :

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />

<EventID>370</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>38</Task>

<Opcode>12</Opcode>

<Keywords>0x8000000000000900</Keywords>

<TimeCreated SystemTime="2015-11-25T11:20:06.519350700Z" />

<EventRecordID>141</EventRecordID>

<Correlation />

<Execution ProcessID="1960" ThreadID="6120" />

<Channel>Microsoft-Windows-PrintService/Admin</Channel>

<Security UserID="S-1-5-18" />

</System>

<UserData>

<PackageRegenerationForDriverFailed xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">

<Param1>Microsoft XPS Document Writer</Param1>

<Param2>Windows NT x86</Param2>

<Param3>1797 (0x705)</Param3>

</PackageRegenerationForDriverFailed>

</UserData>

</Event>

How can I solve these problems ? Thanks.

I have this problem too, on brand new Windows 8.1 laptop.

Every time I restart, I get four entries of Event ID 215  Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070661. See the event user data for context information., followed by Event ID 370 The print spooler failed to regenerate the printer driver information for driver Microsoft Point and Print compatibility driver.......

Then these 5 entries are repeated.

I only have a USB Canon MP490 printer installed per Canon instructions.  Printer works fine.

I saw a reference to this in

https://social.technet.microsoft.com/Forums/office/en-US/fdd3d7ae-226f-4098-8cc9-71b28f0744d8/hotfix-for-kb3013769-kb3000850?forum=w8itprogeneral

Is there an easy fix for this please?  Annoying seeing so many red exclamation mark errors in Event Viewer on new laptop with Windows 8.1 and all updates installed.

Hi Dheryllechrizia,

1.      Which Operating System is installed on the computer?

2.      What is the make and model of the printer?

3.      Is the computer connected to any Domain Network?

Please provide us with more information to continue with the troubleshooting accordingly.

Thanks.