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Windows Movie Maker keeps crashing when I try to publish or save as a video type.

Anonymous
2013-01-03T17:50:36+00:00

Hello I am running Windows 7 on a laptop HP Envy Beats edition.  I have been working on videos and it is fine being saved as a windows movie maker project, but when I try publishing to youtube or even saving as a video file to my computer.  The saving movie bar comes up and then it does the (Not Responding) thing and then I have to close it.  Just wondering what the issue could be.  Thanks!

Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2015-11-09T14:08:24+00:00

    I have the same problem - running on a Windows 10 x64 system, with Movie Maker 2012 (from download of Windows Expressions just a few days ago). I simply attempted to set a start point (which cuts from the beginning of the video to the start point) and save. My system becomes non-responsive, takes 99% of the CPU and 1.5 GB of memory (I have a 3.0 GHz Core Duo on 4 GB of memory), and eventually crashes with an accvio (access violation), which probably means it ran out of memory.

    It looks like an essential design problem, and this may be the reason that Microsoft is no longer developing this product. It looks like it caches much of the video and audio in physical memory, so you would need a supercomputer with 16GB of memory and 2 quad-core CPUs to process a simple 60-minute video. However, Movie Maker is a 32-bit app, so it will just crash when it's filled up the max 4GB memory complement.

    I haven't done a full analysis; this is just an educated guess by a software engineer with 40+ years experience, mostly on Windows and its predecessor. Now I need to find some video editing software that actually works that will read WMV files, a tall order. I may have to convert it to MP4.

    This is very disappointing, to say the least. Now that Microsoft owns YouTube, WMV is now acceptable as an upload format, so I thought Movie Maker would be the perfect editing system. No such luck.

    Regards

    Jon Campbell

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  2. Anonymous
    2014-01-17T15:37:58+00:00

    Sorry, Cesar.  Not helpful at all for me!

    Answering your numbered items.

    1.  I uninstalled and installed the latest version.  (As of January 2014, there is no difference between Movie Maker for Windows 7 and 8, and there are no 2011 and 2012 versions).
    2.  I have a short project (under 2 minutes, just a few pictures and an MP3).
    3.  Supported format files?  I have a few .jpgs and one MP3.
    4.  Codecs - don't matter because I can play my video fine in Movie Maker, I just can't upload to youtube or save it as a file that anybody else can see.

    Any other ideas?  Thanks.

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  3. Anonymous
    2013-01-16T22:15:35+00:00

    hope this helps  when u click publish select as an email attachment after that is done there will be a choice to save video to computer (without publishing) or add to a email just click the save video one and there ur video is saved on your computer ready for u to put on youtube or where ever. hope this helps please subscribe my youtube channel 

    http://www.youtube.com/watch?v=fsJ60tAj07Q

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  4. Anonymous
    2013-01-04T02:28:27+00:00

    Hello,

    It is possible that there are video file types that is not completely supported by Movie Maker. To troubleshoot the issue, please follow the steps provided below:

    1. Ensure you have installed the latest version of Windows Movie Maker

    Note: Please read the system requirements for Windows Movie Maker 2012 before installing this version.

    If you didn’t meet the system requirements, please install**Windows Movie Maker 2011** instead.

    1. Try making movies of a shorter duration - If you have a large movie project, splitting the video into smaller projects may help.
    2. Check that the files you are using are of a supported format – Some file formats are not supported by Windows Live Movie Maker. A list of supported formats can be found here: **Movie Maker file types**
    3. Ensure that you have the proper codecs to play your videos and audio files – audio and video require codecs to play the file and it’s important to have the right codecs installed or updated in your PC.

      - Try running the Microsoft FixIt tool for codecs: **FixIT**

    - Media info will be able to identify any issue with missing or faulty codecs and whether it's already in your computer or not: Media Info

    As for the Mediainfo, please follow the steps provided below on how to use the program:

    1. Download Mediainfo

    2. Install the program

    3. Run the program

    4. Open your movie file using Mediainfo

    5. Switch the view of your mediainfo to text. To do this, click the View button on the upper left part of the window and click text

    6. When you see the codec that you're lacking, please download it. You can search for the codec in **http://bing.com**

    Note: If you can't find the codec you need, try converting the video to a supported format (eg. wmv) and then add it to your Windows Live Movie Maker project.

    1. Ensure that your video card drivers are up to date - Movie Maker makes extensive use of the video card GPU (graphics processing unit). The display driver affects the reliability, performance, and compatibility of the video card with different software.

    To determine the version and video card driver date, run the DirectX Diagnostic Tool (dxdiag):

    DirectX Diagnostic Tool

    1. Click on Start button and type “dxdiag” in the Search programs and files box and press Enter key on the keyboard.
    2. Click on the Display tab and you will see the driver details including the driver version.
    3. If your video card driver seems outdated please go to the video card driver manufacturer and see if a newer version is available.

    Example:

    **http://www.nvidia.com/Download/index.aspx?lang=en-us**

    **http://support.amd.com/us/gpudownload/Pages/index.aspx**

    **http://downloadcenter.intel.com/**

    Please let us know the result afterwards.

    Thank you.

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  5. Anonymous
    2013-12-21T05:45:53+00:00

    I had the same problem.

    I got around it by first trimming my recorded video file to a shorter piece.

    I then trim my mp3 music file from 3 minutes to about 35 seconds matching the length of my recorded video.

    And it works afterwards.

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