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Microsoft Fix it for Windows 7 for Windows Updates

Anonymous
2015-11-23T21:03:24+00:00

Windows is unable to automatically download on my computer.  Microsoft suggested downloading Fix it which I did.  The program says it is successfully downloaded but says absolutely nothing about how to use it and there is no longer a Microsoft Fixit Center for help.  Apparently there is supposed to be a "run" place on this fix it, but there isn't.  How am I supposed to use it to install these important security upgrades?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-11-23T21:41:06+00:00

    http://www.canadiantech.info/for-techies/windows-update-not-working/

    I have been going through this a lot lately.  The most common feature I have found is BITS is either not started or corrupted.  If is corrupted, all of my searching has not found a solution other than restore.

    Check this:

    1. Start, All Programs
    2. Accessories
    3. Right-click on Command prompt
    4. Choose Run as administrator
    5. Y
    6. type net start bits

    If you get a response with an error message, BITS is corrupted.

    If you get a response that says starting bits or it already is, you know it is not corrupted, but WU may not be set up properly.

    If the latter (not corrupted), I found the steps in this thread by Karthik Vengaloor, extremely useful

    http://answers.microsoft.com/en-us/windows/forum/windows8\_1-update/windows-update-problem-error-code-80080008/de8114b5-1487-4b31-9b28-f11974718df1?auth=1

    This thread essentially lists a series of commands the I have found frequently fixes WU.

    1. net stop wuauserv
    2. net stop cryptSvc
    3. net stop bits
    4. net stop msiserver
    5. ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    6. ren C:\Windows\System32\catroot2 catroot2.old
    7. net start wuauserv
    8. net start cryptSvc
    9. net start bits
    10. net start msiserver
    11. pause
    12. Exit

    This worked perfectly in 5 of the 11 cases.  In the other 6, I had no choice but to do a restore to a prior date.  That worked in all cases.  Hint, once you restore check that net start bits command again.  If it works, then proceed to update, but check that net start bits thing frequently.  If you can, you need to pin down what event causes it to be corrupted.

    In one case, I downloaded Microsoft’s “System Readiness tool”  https://www.microsoft.com/en-ca/download/details.aspx?id=20858

    In your case you need the 32 bit version.  This worked in this case.  https://www.microsoft.com/en-us/download/details.aspx?id=3132

    40+ people found this answer helpful.
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