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Windows 7 Ultimate Build 7601 "This copy of Windows is not genuine" error

Anonymous
2015-09-10T14:58:54+00:00

Last night, as I shut down my PC, there was a windows update installation that occurred. This morning, when I boot up my machine, I had an error message telling me that my copy of Windows was not genuine and that I needed to apply a new activation key.

I attempted to system restore to a restore point from a few days ago, and I receive a different error telling me that the restore did not complete successfully with an unspecified error 0xc0000022

I had this computer assembled and the person of which that built it for me used a legitimate copy of Win7 Ultimate to install. I have had this computer for almost a year now without having any issues until today.

Tell me what I need to do to give more information, so as I can fix this error.

-Regards

Windows for home | Previous Windows versions | Licensing and activation

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  1. Anonymous
    2015-11-15T12:24:52+00:00

    Im sorry it has taken me this long to file any response. I have had some -other issues- that I had to take care of.

    This issue has not been solved yet.

    Here is a link to my OneDrive with the file requested.

    https://onedrive.live.com/prev?id=67AF7B220F8F888C%21107&cid=67AF7B220F8F888C&parId=67AF7B220F8F888C%21106&group=0&v=TextFileEditor

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  2. Anonymous
    2015-09-11T06:53:23+00:00

    HI Robert,

    Thank you for posting your query in Microsoft Community.

    This is likely caused by a corrupted file. I suggest you to download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012.

    Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    You may also refer to suggestions provided by Noel D Paton in the thread link below.

    http://social.microsoft.com/Forums/is/genuinewindows7/thread/737f17e6-f1c9-4525-8768-a652ca7e51a6

    Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

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  3. Anonymous
    2015-10-02T22:52:36+00:00

    Sorry for the delay in respond time. I have speccy, but do not understand how to do what you requested, or what exactly you need from this that my post previous hasnt answered.

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  4. Anonymous
    2015-09-11T11:58:46+00:00

    Please download Speccy and upload a copy of the report it produces to OneDrive and post a link here:. It helps to obtain the report at a time when the system is under pressure and temperatures may be higher than normal:

    http://www.piriform.com/docs/speccy/using-speccy

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  5. Anonymous
    2015-09-11T11:19:26+00:00

    I downloaded the diagnostic tool and ran it. Ironic enough, I read over another post that was similarly related and saw that the person of whom posted their response had almost the exact same information I did. Here is my diagnostic response.

    Diagnostic Report (1.9.0027.0):

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-V9488-FGM44-2C9T3

    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=

    Windows Product ID: 00426-OEM-8992662-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {25867611-4D20-49B2-9C91-23007F6417A3}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.150715-0600

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{25867611-4D20-49B2-9C91-23007F6417A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-178375697-1189230834-2502867962</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1102</Version><SMBIOSVersion major="2" minor="7"/><Date>20140120000000.000000+000</Date></BIOS><HWID>FCC23507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600010-02-1033-7600.0000-0342015

    Installation ID: 002794752870433914375953228883927091406714943776321381

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 2C9T3

    License Status: Notification

    Notification Reason: 0xC004F057.

    Remaining Windows rearm count: 4

    Trusted time: 9/11/2015 7:12:55 AM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 8:9:2015 18:22

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAln18liL/2vxUSioCzLmQHii1NO8=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC ALASKA A M I

      FACP ALASKA A M I

      HPET ALASKA A M I

      MCFG ALASKA A M I

      FPDT ALASKA A M I

      CRAT AMD BANTRY  

      BGRT ALASKA A M I

      SSDT AMD BANTRY  

      SSDT AMD BANTRY

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