Rome Total War Compatibility

Hi

Thanks for your reply.

I have tried everything I can with my limited expertise but , sadly, nothing works. It is clearly an issue that is affecting a great many people judging by comments on the Net. I am no longer able to play a great game and this leaves a bitter taste in the mouth. It is surely an issue that could/should be addressed by Microsoft. Clearly, the will is not there. If there was a competitive market, I would not be using Microsoft and deeply regret downloading Windows 10.

Once again, thank you for your reply.

I beg to differ that this problem is not a Windows 10 issue.  I am also experiencing this problem.  Prior to the upgrade to 1511 this game and one other ran beautifully.  After the update they refuse to run.  This suggests that the Windows 10 1511 update IS the problem!  I make my living as an engineer, and one of our axioms is that if something is working fine before you make a change, and then doesn't work after that change, then the change is the obvious cause of the problem.  The likelihood that it is entirely a problem coincidental in time with the upgrade is so remote that it doesn't deserve mentioning.

"Waxing lyrical," so to speak, about the preponderance of skewed perceptions and how the web facilitates gripes may be true, but that doesn't detract from the fact that there is something in the update that rendered these programs useless.  Therefore, the problem is indeed a Windows 10 issue and like many others I believe it can and should be addressed.  Disregarding your users concerns with virtual eye rolling in your posts is not solving the problem or endearing you to your users.  I suggest you take these concerns seriously and do your best to address them with what information is provided because IT IS a Win 10 problem.

How am I sure of all this?  My system has gone through 3 upgrades to Ver 1511.  Each time I experience issues running several programs afterwards and to resolve the problem I take the last resort route and restore my hard drive to the original store bought version of Windows 10 Pro - 64 bit.  Each time afterwards my system and all the programs run beautifully until 1511 installs, then all heck breaks loose.  I kept thinking that there was something in the upgrade that got corrupted, but after the third time that 1511 installed and I experienced the same issues it was obvious to the most casual observer that the 1511 update WAS the problem.  Rather than do yet another restore and then experience the same problem again in a couple weeks, I'm trying to resolve the problems this time.  Like many others, I turn to this forum for help but am completely disappointed in the demonstrated lack of concern in your responses as well as refusing to acknowledge your wonderful upgrade has introduced a significant bug into your product.

Okay, I know I haven't resolved the original issue, but if I do discover anything I will certainly respond to this post with the solution.  I am finished "waxing lyrical" for now.

Hi,

Thank you for posting your query in Microsoft Community.

Share this information to assist you better.

1. Are you using the latest version of the game?
2. Are all the updates and latest drivers installed?
3. Do you get any error message/code?
4. Are you signed in as an administrator?

You may try to install the game in compatibility mode and check if it helps.

Follow these steps to install the game in compatibility mode and check if that helps.

a. Right-click on the game setup file and click on ‘properties’.

b. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7/8/8.1 operating system from the drop down menu.

c. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

You may also contact the game manufacturer and check if there would any updates or patches that would make the game work on Windows 10.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Missing my beloved Rome: Total War so much, I got an old laptop out a few days ago and had a few blissful hours playing as the Seleucids. Happy times. Then Windows intervened with the update from **** and my joy was cut short. Rome: Total War no longer works. Thanks Microsoft. The only pleasure I can take from this distressing yet informative episode is that, in my job, I get to work with hundreds of young people who ask my advice on all sorts of issues. Recommend Microsoft? You do the Math.

Your problem with this game is not a Windows 10 issue as such, or it would not have run from the start,

but if you have done the 1511 update, something may have been broken during the update procedure.

If you have installed anything else this may have created a conflict, and if you installed another game and it

did an automatic DirectX 'update'/install, this may have corrupted an, or some, DX  files.

This game has come up on the Win7 forums a number of times since it's release.

I've not followed those threads so don't really know what's it's issue are, but if you have not visited the

Rome Total War forums you may want to try there for fixes that address the games peculiarities.

"I have tried everything I can... "

It is best to list what you have tried. Detailing exactly what is, or is not happening is also helpful.

This saves us guess work and  keeps you from having to read suggestions for what you have tried

as well as saving us from making those suggestions again, but ...

"Basically, it requires Directx 9 which apparently is incompatible with Windows 10"

Nothing to do with DX9 not being compatible with Win10.

• It's a common misconception that Win7/8/8.1 has only DX 11, and Win10 has only DX12, or that

DX9 no longer works with newer OS's.

Win7/8/8.1/10  all have DX - 9,10, and 11. Win 10 adds DX12 into the mix

• Games select which DX9 file the require, not Windows, and there are no 'special' versions of

the different Direct X files.  The vast majority of games still use DX9, even those that have options for

DX10 or 11 effects.

• The following is a list of the Direct X .dll's you will have when the files are up to date.

Go to the Windows / System 32 folder, (and SysWOW64 if you have 64bit).  

They are in alphabetical order and will start with d3dx9 - 24 > 43 . Then d3dx10 - 33 > 43

& finally d3dx11 - 42 > 43.

There should also be - d3d9, d3d10 and d3d11 these come before the D3Dcompilers - 33>43.

• Win10 currently has only two d3d 12 files. One in System 32,and SysWOW64 .

There are more DX files, but these are most of the graphics related Direct X  .dll's

If your Windows has all the files above it may be a file, or files are corrupt.

• If a DX file has been corrupted, or a file is 'missing' using the DirectX Redist (June 2010) installer

package should fix the issue as this will overwrite all the DX files.

Download Details - Microsoft Download Center - DirectX Redist (June 2010)

(The download unpacks files to a location of your choice. You then open the folder and find the DXSETP.exe

and run that to reinstall DirectX.

• Once the reinstall is complete you can delete the folder the files were unpacked to.)

"It is clearly an issue that is affecting a great many people judging by comments on the Net."

Fair enough, but the net is all about problems. The net tends to skew perceptions.

You won't be reading many posts from people who are not having issues.

People waxing lyrical about what a wonderful time they are having is pretty uncommon.

This applies to every consumer item, not just games, software, or PC's in general.

.