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1) Acrobat failed to send DDE command. 2) Adobe air not successfull download latest version

Anonymous
2012-04-20T00:07:21+00:00
  1.  adobe acrobat pro cannot open and always send message fatal errow "Acrobat failed to send DDE command"
  2.   a.    adobe acrobat cannot open because adobe air cannot successfully download latest version

b.    adobe reader cannot create PDF because adobe air cannot successfully download latest version

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-04-20T16:25:27+00:00

    Hi,

    ·         Which operating system is installed on your computer?

    ·         Have you made any changes on the computer prior to the issue?

    Issue 1: Acrobat failed to send DDE command

    Try launching acrobat in safe mode, to do so follow the steps:

    a.       Press and hold down shift and double click the acrobat icon and then open a pdf file.

    b.      If it opens without crashing after about 15 seconds, then you have a faulty plug in, locate and remove it from your plug-ins folder.

    c.       To remove plug-ins, you may contact Acrobat Support

    Issue 2: Adobe air not successful download latest

    You may try uninstalling and re-installing the program.

    Let us know if this information helps.

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  1. Anonymous
    2016-01-22T13:58:56+00:00

    you have to go to your task manager to shut down any tasks that say adobe and then it will work

    press Ctrl + Alt + Delete simultaneously    this will bring you to a menu.  click on task manager, select one at a time, programs that say Adobe and click end task.  Simple   then try uninstalling it again.

    50+ people found this answer helpful.
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  2. Anonymous
    2015-12-29T16:39:37+00:00

    I am unable to uninstall Adobe Reader DC. A window opens stating listing following applications are using files that need to be updated by this setup. Close these applications and click Retry to continue.  The problem is that the four files listed are Adobe Acrobat Reader DC, which I am unable to open.  Then another window open stating fatal error. 

    Therefore, I am unable to open and uninstall. Help!

    1 person found this answer helpful.
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  3. Anonymous
    2017-10-14T16:25:10+00:00

    Acrobat failed to send a DDE command

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