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problem creating a zip file to email

Anonymous
2015-12-10T20:55:13+00:00

I am trying to email a zip file.  I go to my document, I right click on it, then select "compress and email".  I then get the a box, which I see my file name with the .7z extension.  I then select "OK".  Then I get a message:  "There is no email program associated with this task".   

I then go to my PC settings, go to default programs, I set Windows Live Mail as my default.  I then go to set associations and see the .7z extension, the default program is 7-zip file manager.   I also see ".zfsendtotarget"  Compressed folder send to target, and the program is set to unknown.  If I select "change program" it tells me "you are attempting to open a file of Type System File, drag files to compress them".

How do I change set my defaults so that I can email my zip files?

thanks!

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2015-12-11T10:17:50+00:00

    Hello,

    Welcome to Microsoft Community.

    This issue arises when you do not have any email program set as default for sending emails. I would like to ask you:

    • Are you using the Mail app in Windows or Windows Live Mail as mentioned by you?

    Please follow the troubleshooting methods given here.

    Method 1: Set Mail App as you default program.

    (You may also use the same steps to make Windows Live Mail as default application)

    Please follow the steps give below to set Mail App as you default program.

    a) Press Windows Key + X key.

    b) Select Control Panel. Click on Default Programs.

    c) Click on Set your default programs.

    d) Click on the Mail app from the list on the left hand side.

    e) Click on Set this program as default.

    f) Click on OK.

    Check of the issue once again and see if it has go resolves or else move to the next method.

    Method 2: Remove the email address from the Mail app.

    (If using Windows Live Mail, reconfigure the email account and check)

    Please follow the steps given here to remove the email address from the Mail app.

    a) Press Windows key.

    b) Click on Mail app tile.

    c) Press Windows Key + C key.

    d) Click on Settings. Click on Accounts.

    e) Click on the email address which appears and select the option Remove all accountson the bottom of this panel.

    f) You will see a message, click on the same button to Remove all accounts.

    g) Exit Mail app.

    After trying these methods, follow the same steps to send the zip file as an attachment and check if it helps.

    Keep us posted with the results.

    3 people found this answer helpful.
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