Blue Screen problem when openning topoGRAPH

Frederico

Please, just tell me that my computer is pure garbage and deserve the trash.

I am trying to help you fix your computer. I have no intention of making rude comments about your computer as that helps no one in your situation. ADW Cleaner is very good at rooting out parasites that cause unwanted problems.

Some of your installed software may not be suitable for Windows 7. Please download and run the Windows 7 Upgrade Advisor and upload a copy of the report to your OneDrive as a shared file:

https://www.microsoft.com/en-gb/download/details.aspx?id=20

Update Conexant Modem to version 7.80.7.50:

http://downloads.dell.com/comm/R286664.exe

Installation instructions Hard Drive Installation (via WinZip) with Setup.exe File for R286664.exe

1.Double-click the new icon on the desktop labeled R286664.exe.

2.The Self-Extracting window appears and prompts you to extract or

unzip to C:\DELL\DRIVERS\R286664. Write down this path so the executable (I.e.

Setup.exe) file can be found later.

3.The Self-Extractor window appears.

4.Click OK.

5.After completing the file extraction, if the Self-Extractor

window is still open, close it.

6.Click the Start button and then click Run.

7.Type C:\DELL\DRIVERS\R286664 in the Open textbox and then click OK.

8.Follow the on-screen installation instructions.

Install Ricoh CardReader driver version 2.07.01.00:

http://downloads.dell.com/chipset/R231318.exe

Install

1.Double-click the new icon on the desktop labeled R231318.exe.

2.The Self-Extracting window appears and prompts you to extract or

unzip to C:\DELL\DRIVERS\R231318. Write down this path so the executable (I.e.

Setup.exe) file can be found later.

3.The Self-Extractor window appears.

4.Click OK.

5.After completing the file extraction, if the Self-Extractor

window is still open, close it.

6.Click the Start button and then click Run.

7.Type C:\DELL\DRIVERS\R231318 in the Open textbox and then click OK.

8.Follow the on-screen installation instructions.

Update Realtek PCIe GBE Family Controller to version 7.097:

http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

Please upload and share with everyone fresh copies of your System log and your Application log (two files) from your Event Viewer to your OneDrive and post a link here. You can remove any earlier copies of the logs from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

Sorry, Gerry, I didn't paid attention to your explanation. Here is the link to acces my files. Again, I apologize http://1drv.ms/1QX2QAt

Another stuff that should help: I'm always getting this error when I try to open a program wich is locked by a hardlock. The driver of this hardlock is HASP HL 3.25, a sentinel protection system.

Hello, Gerry! Here is the files that you asked for: https://onedrive.live.com/?id=root&cid=E5D55DA299EAF1E0

The language that my windows is in is Portuguese Brazilian and the report wasnt obtained in safe mode. I hope I did everything right, and I am very grateful for your support. I apologize for my bad english.

Please upload copies of your dump files as shared files (excluding any more than one month old or before you used a system restore point) to your OneDrive with a link here.

The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

What is your computer make and model? If not a branded computer what is your motherboard make and model?

Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.

http://www.nirsoft.net/utils/driverview.html

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. The request for a copy of this file is additional to answering the question about make and model. If the report is in a language other than English, please state the language.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm