Hi Steven,
Thank you for posting your query on Microsoft Community.
To assist you better, I would like to know the troubleshooting steps that you have performed.
This issue may arise due to driver conflicts. We will assist you to resolve the issue.
I suggest you to restart the computer, plug in the device and run the Hardware and Devices troubleshooter **** and check
if it helps to resolve the issue.
- Type troubleshooting in the search bar.
- Select Troubleshooting.
- Select View all on the top left corner.
- Click **** on Hardware and Devices.
- Follow the on-screen instructions to run the troubleshooter.
- Check if issue persists.
I also suggest you to check if the joystick is compatible with Windows 10 or with the specific game.
Hope the information helps. Let us know if you need further assistance. We will be happy to help.
Thank you.