Hello Teresa,
Thank you for posting your query on Microsoft Community.
With the issue description, I understand that you are facing issues in views photos in slide show or in emails on your Windows 8.1 operating system. I will certainly help you in fixing this problem.
I would suggest you to follow the suggestions provided by Ratandeep replied on March 10, 2015 in the below mentioned thread:
Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.