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When printing some emails, Â appears scattered all over in place of some whitespace.

Anonymous
2016-01-22T08:16:58+00:00

In case there are encoding problems on this website too, the foreign character I am talking about is the capital A with circumflex.  

They seem to appear in place of a certain white space character, maybe non-breaking-space or something like that.

In Options > Read > Fonts... , Encoding is the default "Western European (Windows)"

If, in Options > Read > International Settings, "Use default encoding for all messages" is NOT-CHECKED, then when viewing the problematic messages on screen, the Â do not appear.

If "Use default encoding for all messages" is CHECKED, then the Â do appear all over. 

And if I use the "encoding" button at the toolbar of the single-message-view-window, and select "UTF-8", then the Â characters disappear as desired.

Regardless of the whether "Use default encoding for all messages" is checked, the Â will appear when the problematic emails are printed, either to a PDF printer or to a real printer.

It appears that when WLM is rendering an email for printing, it does not respect the settings in Options > Read.  Where can I set the render-behavior for printing?

Windows for home | Other | Email and communications

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  1. Anonymous
    2016-01-22T10:31:14+00:00

    Hi,

    Thank you for posting your query on Microsoft community.

    I understand your concern and will certainly help you with the issue.

    To assist you better, please answer the questions below:

    1. How exactly are you trying to print?
    2. Where you see these options Options > Read > Fonts... Options > Read > International Settings?
    3. Are you facing issue while printing from Windows Live Mail?

    Please get back to us with the answers for the above asked questions to assist you accordingly.

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