Hi,
1.
Which application are you using to play the music?
2.
Do you receive any error message or error code?
Issue 1: follow these methods for no sound through laptop speakers:
Method 1: You may run the audio troubleshooter and check if that works.
Open the Playing Audio troubleshooter
**http://windows.microsoft.com/en-IN/windows7/Open-the-Playing-Audio-troubleshooter**
Method 2: You may also refer to the following article more information on sound issues in Windows.
No sound in Windows
**http://windows.microsoft.com/en-IN/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1**
You may also update the audio drivers to the latest by visiting the computer manufacturer’s website. Refer to these articles for more information on updating audio
drivers:
Update a driver for hardware that isn't working properly
**http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly**
Update drivers: recommended links
**http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links**
**Issue 2:**Issue regarding playing sound through Bluetooth speaker device:
You may refer to the following article to add Bose Soundlink Bluetooth speaker device to your laptop:
Add a Bluetooth enabled device to your computer
http://windows.microsoft.com/en-us/windows7/add-a-bluetooth-enabled-device-to-your-computer
Change settings for a Bluetooth enabled device
http://windows.microsoft.com/en-us/windows7/change-settings-for-a-bluetooth-enabled-device
Add a Bluetooth or other wireless or network device: frequently asked questions
http://windows.microsoft.com/en-us/windows7/add-a-bluetooth-or-other-wireless-or-network-device-frequently-asked-questions
Hope this information helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.