New cloned HDD still has 'bad sectors'.

I've only done what the computer store guys suggested me to do, so they have replace the HDD

for me and cloned what was on the old one to the new one. They've told me that bad sectors, as they

cannot be read, couldn't possibly have been copied to the new HDD. However, my OS (Windows 7)

still has these bad sectors, or at least thinks it has. 

I'm beginning to doubt their expertise now, and I will most certainly never let them do this again!

Next time I'll certainly start with a fresh install!

I've found a work around method, however. I've set my Lenovo Toolbox to ignore the two failed scans,

and I'm gonna keep an eye on the HDDScan results. As soon as new errors appear, I know it's time to

change my HDD again.

I will still try what Sahil suggested, by the way.

Thanks for your reply, Canadian Tech, I appreciate it!

Vince.

Hi,

Thank you for the update on the issue. I would recommend running the chkdsk as mentioned in my previous post.

By doing so we can check the hard drive for errors. And the method I suggested is different from a regular chkdsk as it repairs the bad sectors and runs outside Windows, while you boot up your PC.

Here's the HDDScan:

HDDScan S.M.A.R.T. Report

Model: ST9500325AS

Firmware: 0003SDM1

Serial: S2W6WYMW

LBA: 976773168

Report By: HDDScan for Windows version 3.3

Report Date: 4-1-2016 22:49:46

	Num	Attribute Name	Value	Worst	Raw(hex)	Threshold
	001	Raw Read Error Rate	100	083	000000083D-385B	006
	003	Spin Up Time	099	098	0000000000-0000	000
	004	Start/Stop Count	097	097	0000000000-0D91	020
	005	Reallocation Sector Count	100	100	0000000000-0001	036
	007	Seek Error Rate	082	060	0000000B1F-212E	030
	009	Power-On Hours Count	096	096	0000000000-0EE2	000
	010	Spin Retry Count	100	100	0000000000-0000	097
	012	Device Power Cycle Count	097	097	0000000000-0D68	020
	184	End To End Error Count	100	100	0000000000-0000	099
	187	Reported Uncorrectable Error	001	001	0000000000-0601	000
	188	Reported Command Timeouts	100	099	0000000000-0009	000
	189	High Fly Writes	100	100	0000000000-0000	000
	190	Airflow Temperature	061	050	39 C	045
	190	Airflow Temperature Minimum	061	050	21 C	045
	190	Airflow Temperature Maximum	061	050	39 C	045
	191	G-sense Rate/Servo tracking	100	100	0000000000-03D8	000
	192	Emergency Retract Count	100	100	0000000000-0015	000
	193	Load/unload Cycle Count	078	078	0000000000-AD4A	000
	194	HDA Temperature	039	050	39 C	000
	194	HDA Temperature Minimum	039	050	14 C	000
	194	HDA Temperature Maximum	039	050	50 C	000
	195	Error Rate	051	039	000000083D-385B	000
	197	Current Pending Errors Count	100	100	0000000000-0001	000
	198	Uncorrectable Errors Count	100	100	0000000000-0001	000
	199	UltraDMA CRC Errors	200	200	0000000000-0000	000
	254	G-shock/Free-fall Event Count	100	100	0000000000-0000	000

Hi Sahil!

Thanks so much for responding. Before trying the chdsk/f/r option you suggested (is this any 

different from the normal chdsk repair option?), I will give you some more information.

The Lenovo Toolbox scan automatically runs once every week or so. Down below you'll

find the screenshot. 'Opslag' means storage. This refers to the failed short smart selftest.

The hardware failure is a reading test. Both tests fail on exactly the same sector as before

my HDD was replaced. The HDDScan report is also exactly the same as before.

You've given me some hope that this issue can be solved! Thanks for that in the first place.

I've thought of re-installing Windows, but the guys from the computer store told me

not to bother, because of the errors showing up.

I sure hope you will beat them!

Vince.

P.s.: I'll give you the HDDScan report in a new reply, because I've apparently exceeded the Mb's

I can upload here.

Hello Vince,

Welcome to Microsoft Community. I appreciate your efforts towards resolving the issue. I will certainly help you with the issue that you are facing.

The issue description seems a bit unclear and I would like to have a better understanding before we start working on it. I would appreciate if you could help me with more information.

• What exactly is the issue that you are facing? Is there any error message?
• Were you facing any hard drive or performance related issues for which you ran the Lenovo toolbox scan?

If you are facing hard drive related issues and you want to test your hard drive, you may run a chkdsk on the hard drive.

Check a drive for errorshttp://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors****

Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost***.***

If the issue persists, follow the steps below:

1. Press Windows + X while you are at the desktop screen.
2. Click on command prompt (admin).
3. Type the following command and hit enter.

chkdsk /f /r

Note: If this asks you to run on restart, type y and hit enter and close the command prompt.

Restart the computer and check if it works.

Hope the information helps.