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images too saturated in Windows Photo Viewer and Photo Gallery

Anonymous
2016-01-07T02:33:31+00:00

I recently got a new Lenovo E550 running Windows 7 Professional x64 and have noticed that when I open images in Windows Photo Viewer or Photo Gallery, the colors are too saturated, particularly the red tones.  It does not matter if they are PNGs, GIFs, or Jpegs.  However, when I do a slideshow of these same images, they look fine.  They also look fine when opened in Irfan Viewer or Gimp, if I display them as the desktop background, and in Windows Explorer's thumbnail view.

I had attempted to calibrate the display color, but if I were to change these settings, all my other programs would look faded.

I've never had this problem on any of my computers, so it's possible it's a Lenovo issue; however, it seems isolated to Windows Photo Viewer and Photo Gallery.

Any tips?

Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2016-01-09T17:30:33+00:00

    I managed to fix it myself doing one simple thing (which I am posting for anyone else who has a similar issue):

    1. right click on the desktop and select screen resolution
    2. click advanced settings
    3. select the color management tab and enter by clicking on color management
    4. On the next screen, click on add and from that list, select sRGB IE61966-2.1
    5. click on it listed under the ICC Profiles and click on the set as default profile button
    6. close and exit

    No need to restart.  Images now look fine in Windows Photo Viewer and MS Photo Gallery.

    10+ people found this answer helpful.
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  2. Anonymous
    2016-01-09T17:02:24+00:00

    Thanks for the suggestion.  I followed all of your instructions and unfortunately I am having the exact same issue.

    Based on some additional research, I think it might have something to do with the gamma being too high on Windows Photo Viewer and MS Essentials, but I would have no idea how to reset it for those applications only as no others are affected.

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  3. Anonymous
    2016-01-08T04:35:42+00:00

    Hi Nancy,

    We appreciate your time and effort for getting back to us.

    I suggest you to uninstall and reinstall the Windows Essentials****and check if it helps.

    Follow the below steps to uninstall the Windows Essentials:　

    1.   Click on the Start icon and select Control Panel.

    2.    Select Programs and Features.

    3.    Right click on Windows Essentials.

    4.    Select Uninstall/ Change, enter the credentials in User Account Controlif prompted.

    5.    Click on Remove one or more Windows Essentials programsand follow the onscreen instructions.

    Reference: Refer to the following Microsoft article to download Windows Essentials.

    http://windows.microsoft.com/en-US/windows/essentials

    If you need any further assistance let us know and we would be glad to assist you.

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  4. Anonymous
    2016-01-07T03:57:02+00:00

    Thanks for your quick response.  I am using the Windows Essentials that I downloaded from the MS website a few hours ago (so the most recent version).  I had seen a similar solution on another thread regarding repairing the Windows Essentials program and tried those exact steps to no effect.

    For more information, refer to the following Microsoft article on***Edit photos in Photo Gallery.***

    The issue affects all of my images (tens of thousands of them), so this would only result in making them viewable in the 2 programs I mentioned but appear desaturated in all other programs and on the internet.  So regrettably this would not solve my problem.

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  5. Anonymous
    2016-01-07T03:35:17+00:00

    Hi Nancy,

    Thank you posting your query on Microsoft Community.

    I would like to know the Windows Essentials Edition installed on your system.

    I suggest you to repair Windows Essentials****and check if the issue persists.

    Follow the below steps:　

    1.    Click on the Start icon and select Control Panel.

    2.    Select Programs and Features.

    3.    Right click on Windows Essentials.

    4.    Select Uninstall/ Change, enter the credentials in User Account Controlif prompted.

    5.    Click on Repair all Windows Essentials programsand follow the onscreen instructions.

    For more information, refer to the following Microsoft article on Edit photos in Photo Gallery.

    Hope the above information helps. Reply with necessary information and the result to help you further.

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