Windows Live Mail 2012: WHAT IS GOING ON???

Neither have ANY new or useful information. 

Microsoft has yet again screwed their customers ... in a long list of similar mail debacles over the years.

They rolled out an update system that was seriously flawed - told people to perform upgrades that were NOT WARRANTED (no one who has not been updated to the silly new Outlook Preview acct should update as it will break their WLM 2012 system).

As is too often the case MS was seemingly not smart enough to insure the update was applied across the board to all servers, was unable to insure it would not cause serious disruption to users who rely on their products and don't really seem to give a **** about any urgency in a repair. 

Which is exactly how it goes all too often.

In my case I stupidly followed the email suggestion. I updated ... and as of 12/24 I have received NO emails from my MSN account. I tried adding a POP 3 msn account - which downloaded emails for a day or so then quit. The upgrade has now cascaded to the point where my Yahoo account only works intermittently.

And by all indications MS has been aware of this situation for a month or more ... most

now for over 2 weeks.  And yet ZERO official response. And nothing remotely close to a fix. 

A complete disregard for their customers. 

Rollback the disastrous changes until you can provide a stable platform. We all had systems that worked - and now we don't and there are so many different issues its hard to tell what to try.

IT amazes me that MS makes the changes and causes it's loyal clients to spend literally dozens of hours and endure massive stress to keep their email service, and takes away the product to replace it with something inferior.

This is all incredibly complicated stuff that will take hours of my time. I will wind up with something not nearly as good as what I had,

The last time they did this, MS deleted tens of thousands of my old messages, causing me incredible problems and losses that I am still dealing with.

It's obvious this rollout is not fully debugged or ready - look at the forums.

If there is an update, it should be a one-click, failure-proof, fully-tested protocol, simple for the user.

Look at these answers. You'd have to be an IT pro to have any idea what half of them mean.

WLM was the best email program available. Fast updates, easy searches, great storage and organization. I would happily pay $500 a year to maintain exactly what I have. INSTEAD< I will spend hours backing up stuff that takes 3-6 hours to transfer, countless more hours to uninstall and reinstall things that I don't understand, and in the end, it's pretty much guaranteed will have a product that is inferior.

I got sick of MS and went to a Mac years ago, but came back because of the awful Mac mail program. Windows  10 Mail is garbage, and slow as ****. It will waste countless hours on my time when I need to find old messages. Your own help chats have NO IDEA how to use it. NONE. I can't even delete accounts I added to it. IT IS NOT READY FOR ROLLOUT when you can't do the simplest thing. God.

Thanks for your replies. I will do my best to follow these multiple recommendations.

Sometimes, when it isn't broken, you don't need to fix it.

Why make your best clients suffer?

When you say backup the WLM file, which one are you referring to? The entire Windows Live folder in Programs(x86) or something else?

Hi Mike,

Thank you for posting your query on Microsoft Community.

I suggest you to refer the discussion thread created by Firedog about the Windows Live Mail 2012 patch update on “**Important information about your email service”**using the below link and check if that helps. 

https://answers.microsoft.com/en-us/windowslive/forum/livemail-wlinstall/important-information-about-your-email-service/dee64671-a2a4-443b-84c3-16f1785fb99f

https://answers.microsoft.com/en-us/windowslive/forum/livemail-wlinstall/important-information-about-your-email-service/dee64671-a2a4-443b-84c3-16f1785fb99f

Please refer to the Discussion created by Sharief K on Stability Issues with the Windows Live Mail 2012 Update – KB3093594 and check if it helps.

http://answers.microsoft.com/en-us/windowslive/forum/livemamobileil-program/stability-issues-with-the-windows-live-mail-201mash2/03dcc533-6e6b-429a-93aa-3aacddd208c9?tm=1450308035040

Please feel free to contact us, if you need any further help we would be glad to assist you.

Thank you.

I do understand your reluctance and to some degree it is warranted.

The message is because Microsoft is changing the server end of Hotmail and outlook.com mail users to Outlook "Preview" which uses the Office365 backend.

If you do not use the contact and calendar portion of WLM updating should be seamless but if you value your data it never hurts to have several copies of it backed up.  Copying the WLM folder (in its entirety) to a different location effectively backs it up.

If you want to back up your data you must configure your account on a Mail Client. Follow the steps in this wiki

After which you need to update to WLM version 16.4.x and remove and re-add the Hotmail/outlook/live accounts in it.  When you add back you need to configure it as IMAP and that will allow the mail bit to work with the new backend.  The calendar and contacts are currently broken in WLM

CONTENT COURTESY OF MY PARTNER JMH3143

There is in progress an update to Outlook.com that lets you make the most of the moments that matter to you—featuring a refined inbox, an upgraded calendar and more.

The update being rolled out in Preview,  is the first of many innovations coming as Microsoft upgrades Outlook.com to a new Office 365-based infrastructure.

*

There is no returning to what was.

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Joining the conversation in the updated web experience is easy—just click Feedback under the Gear icon and you can make your suggestion without leaving your inbox.

If you’d like to see and vote on other ideas, you can always visit Outlook.UserVoice.com and sign-in with your Microsoft account.