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Can't Install Windows Updates error 8007000E

Anonymous
2016-02-12T16:07:22+00:00

fresh install of Windows 7 Pro won't take updates with exception of windows update agent and windows defender definitions...

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-02-12T16:18:55+00:00

    Windows Update not working

    This is a very common problem lately.

    But, before you start Windows Update, make certain that the KB3102810 is installed.  Find out by clicking on Installed updates in the bottom left corner of Windows Update.  Once you click that, wait patiently while the green bar marches from left to right all the way.  Then put KB3102810 into the search box.  If it is not installed, Google the “KB3102810 Windows 7 64”  Assuming your system is 64 bit.  Download an install it.

    In most cases, the following rather simple and quick process works.

    http://answers.microsoft.com/en-us/windows/forum/windows8\_1-update/windows-update-problem-error-code-80080008/de8114b5-1487-4b31-9b28-f11974718df1?auth=1  This thread essentially lists a series of commands that I have found usually fixes WU.

    Start, All Programs, Accessories, Right-click on Command prompt, Choose Run as administrator, OK.  Type the following in the black box:

    1. net stop wuauserv
    2. net stop cryptSvc
    3. net stop bits
    4. net stop msiserver
    5. ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    6. ren C:\Windows\System32\catroot2 catroot2.old
    7. net start wuauserv
    8. net start cryptSvc
    9. net start bits
    10. net start msiserver
    11. pause
    12. Exit

    Type services in the text box above the start globe.  Find each of the following and ensure they are set to automatic: Background Intelligent Transfer services, Cryptographic, Windows Installer, Windows Update.  Double click on each item and choose automatic.

    Now re-start Windows Update.  Do NOT restart Windows.   Be very, very patient, it will likely take a long time.

    If that does not produce results, you should download and run the following.  It takes a very long time to run as well.

    If the above fails, use one of the following:

    The 64 bit version Microsoft’s “System Readiness tool”  https://www.microsoft.com/en-ca/download/details.aspx?id=20858

    The 32 bit version.   https://www.microsoft.com/en-us/download/details.aspx?id=3132

    300+ people found this answer helpful.
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  1. Anonymous
    2016-03-03T21:28:42+00:00

    Win 7 update was working fine then suddenly stopped with error code  8007000e

    I installed KB3102810 as per the first answer/reply ...ran win update and had 137 updates to install.

    It cured the problem.Thanks

    L Smith

    7 people found this answer helpful.
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  2. Anonymous
    2017-01-10T19:06:18+00:00

    I had a stubborn 32 bit Win7 computer that refused to update and kept throwing the 8007000E error.  I also wanted to echo the other replies and say thanks a bunch for recommending this solution (installing KB3102810 manually). 

    I just Googled “KB3102810 Windows 7 32”, downloaded it, installed it, it prompted for a restart, and amazing, 255 updates waiting to be installed when I logged back in.

    Thanks again!!!!

    4 people found this answer helpful.
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  3. Anonymous
    2016-04-04T12:33:35+00:00

    I have tried all this options and more and still end up with error 8007000e every time I try to run windows update.  This is a new install of Win7 x32 SP1 Home Premium .  I am totally lost on what to try next.  Beginning to think I will never be able to update.  I even tried using Win7 Pro SP1 to see if it was a problem with Home Premium and still have the problem.

    I actually disabled Windows Update and downloaded/installed the suggested file on its own. 

    Then restarted machine and opened up windows update. 

    If this doesn't work make sure you've opened the installed file, with Windows update disabled, and install WITHOUT the windows update utility open. Then download "Windows Update Fix It" thing (easy to search for on Google)  and run it.  This is exactly what I did. 

    The life saving file mentioned in this thread seems to need to be on the machine and installed before you ever open Windows Update and search for updates. 

    Oh and turn off auto updates while doing all this. As you need to be the one to control Windows Update during this fix. 

    This is all I did.

    3 people found this answer helpful.
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  4. Anonymous
    2016-02-12T20:56:25+00:00

    Great solution Canadian Tech, thanks for the prompt reply! KB3102810 searched for ever just like Windows Update after completing the steps outlined KB3102810 did install which then allowed Windows Update to install!

    3 people found this answer helpful.
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