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Continuous press of keys not working

Anonymous
2016-02-25T17:51:14+00:00

I have a lenovo flex 2 laptop.

The problem is continuous press of laptop keys does not work. Suppose when i am browsing through a web page when i continuous press the the down key it will only go one step down but wont scroll down completely, but i have connected a external keyboard and that works fine. The continuous press of every laptop keys does not work.

Is this a software problem  ....please help!!!

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2016-03-15T16:38:12+00:00

    Ya i know how to restore my pc   but i was wondering if there is any other way to solve this problem as i have lots of software and games installed in my pc and i don't want to lose those.

    10+ people found this answer helpful.
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  2. Anonymous
    2016-02-27T15:26:18+00:00

    Hi...

    Thanks for the reply, but unfortunately both the methods didn't work. I am sure this is not a hardware problem as i recently found that while playing games the continuous press of keys worked properly but after i quit the game and go back to the desktop the problem comes back.

    To give you a more clear picture of the problem, the continuous press that i mentioned here is continuous holding down of key not continuous tapping of key

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  3. Anonymous
    2016-03-05T16:30:08+00:00

    Lenovo flex 2-15

    Model name:  20405

    Date of manufacture: 14/08/2011

    It is a touch screen laptop

    All my drivers and windows software are fully updated

    4 people found this answer helpful.
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  4. Anonymous
    2016-02-26T09:14:29+00:00

    Hello,

    Thank you for visiting Microsoft Community.

    As per the description, I understand that you’re facing issues using keys on your keyboard as it continuous press of laptop keys doesn’t work. I will certainly help you with the issue.

    I would suggest you to follow the steps mentioned below:

    Method 1: Run the Hardware and Devices troubleshooter and check.

    Follow the steps to run the troubleshooter:

    a)      Press Windows key + C on your keyboard to show the Charms bar.

    b)      Click on Search, type Troubleshooting and click Troubleshooting under Settings.

    c)      Click on View All.

    d)      Select Hardware and Devices Troubleshooter.

    e)      Click next to Run the Troubleshooter.

    Method 2:

    Update the keyboard drivers from the device manager and check.

    Steps:

    a. Press Windows key + X

    b. Select device manager.

    c. Double click on Mice and other pointing devices.

    d. Right click on the device listed and select Update Driver Software.

    e. Follow the on-screen instructions and restart the computer after the drivers are installed.

    For additional information, you may also refer to the link below:

    Mouse, touchpad, and keyboard problems in Windows

    Hope the information helps.

    Reply us with the status of the issue.

    Sincerely,

    Ankit Rajput

    3 people found this answer helpful.
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  5. Anonymous
    2016-03-03T11:22:39+00:00

    Hello,

    Thank you for your response. I appreciate your time.

    I would like to know the make and the model of your Laptop.

    Also, I would suggest you to download and install the latest software driver for your Windows.

    You may also refer to the link below:

    Download and install drivers

    Sincerely,

    Ankit Rajput

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