Hi Rodney,
Thank you for your response.
I would like to inform that there can be many events which might have resulted in the system files errors. An incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. It can also be caused if your computer is recovered from a virus or adware/spyware attack or by an improper shutdown of the computer. All the above actives may result in the deletion or corruption of the entries in the windows system files. This corrupted system file will lead to the missing and wrongly linked information and files needed for the proper working of the application.
I suggest you to perform a Reset on your computerand check if it helps.
Note: While performing reset on your PC, I suggest you to choose "Keep my files" as this will not affect the data on your computer.
Follow the below:
- Press Windows + R keys from the keyboard, type Control and press Enter.
- Click on Recovery, click on If you're having problems with your PC, go to Settings and try resetting it.
- Click on Get started under Reset this PC, click on Keep my files and follow onscreen instructions.
Refer: **Recovery options in Windows 10**
As the installed applications and updates will be removed, you will have to re-install all those after performing the reset on your computer.
Hope it helps. Kindly update the status of the issue and required information, we will be happy to help you further.