microsoft lifechat lx-6000 headset driver missing

I've had the same problem with this headset. I've gone through all the "tips" listed; NOTHING works! I've removed the device (settings>>> devices >>> "remove device") that didn't work. I'm running Windows 10. The product description didn't say anything about the LX-6000 not being compatible with Win 10. 

What can we do?

Well I was having the same issue, but I discovered the fix... So to sum it all up:

1. go here: https://www.microsoft.com/accessories/en-us/business/lifechat-lx-6000-for-business/7xf-00001
2. Download the "LifeChat 6000 firmware update tool"
3. run the program made by Microsoft to update your headset's firmware
4. Rejoice because your headset is now finally working! =D

Hello,

Thank you for posting your query in Microsoft Community.

I understand that you have issues using the Microsoft Lifechat LX-6000.

But, I need some more information on this issue to help you better.

1) Did you try using the headset with a different computer?

2)Did you try using the headset with different USB port?

3. What happens, when you connect the microsoft lifechat lx-6000 headset to the computer?
4. Do you get any error message?

In the meanwhile, please try to follow the steps mentioned below to fix the issue.

Method 1: Try to follow the steps mentioned below and see if that helps.

Hardware devices are not working or are not detected in Windows

http://support.microsoft.com/mats/hardware_device_problems/en-us

Method 2: If the above mentioned step doesn't help then, refer to the link and follow the steps to troubleshoot the issue.

Troubleshooting: Headsets

http://www.microsoft.com/hardware/en-us/help/support/troubleshooting/headset/features

Hope this helps. Otherwise, write us back with the status of the issue and we will be happy to help you again.

Thank you

AND.... nothing is happening. It seems Microsoft doesn't care.   :-(   I simply can't believe that it's more difficult than Microsoft putting a darn fix driver on the support page for this headset

1) Did you try using the headset with a different computer?

Yes, it works fine, with no extra driver installation required.

2)Did you try using the headset with different USB port?

Yes, with the same result.

3. What happens, when you connect the microsoft lifechat lx-6000 headset to the computer?

I get the error message "Device driver software was not successfully installed." When I click to search online for driver software, nothing is found. The headset, due to the missing driver, does not function properly.

4. Do you get any error message?

See #3.

Additionally, neither method worked to fix the problem. It's looking like the system in question is missing the appropriate driver for some reason, and no driver is available for download from the Microsoft website.