code 80072efd windows update - Windows 7

To try and rule out connection problems, I tried both a LTE connection and a WLAN connection, two different ISPs, but still the same error.

Hello,

Thank you for visiting Microsoft Community.

As per the description, I understand that after formatting your laptop you are not able to check for updates and getting the error 80072efd and also you’re facing slow performance issues on your PC. I will certainly help you with the issue.

I would like to know a few information:

1) Have you installed any Antivirus/Security Software?

2) Is your internet connection Wired or Wireless?

Also, I would suggest you to follow the steps mentioned below:

Method 1:

Refer to the article mentioned below:

http://windows.microsoft.com/en-us/windows/windows-update-error-80072efd#1TC=windows-7

Method 2:

Run System File Checker Tool referring to the link mentioned below in order to find missing or corrupted files:

https://support.microsoft.com/en-us/kb/929833

Method 3:

Perform Clean Boot and check referring to the link mentioned below:

https://support.microsoft.com/en-us/kb/929135

Refer to the Summary section in the above link if you would like to know about Clean Boot.

Important Note: After you have finished troubleshooting, follow these steps from section “How to reset the computer to start as usual after clean boot troubleshooting” to reset the computer to start as usual.

You may also refer to the link mentioned below in order to optimize Windows for better performance:

http://windows.microsoft.com/en-us/windows/optimize-windows-better-performance#optimize-windows-better-performance=windows-7

Hope this information helps.

Please provide us the required information to search more about this and understand the issue more clearly and we will be glad to offer our assistance.

Thank you.

Sincerely,

Ankit Rajput

I am also having the same problem. I am using Windows 7 Pro with SP1 64-bit  (Version 6.1 Build 7601: Service Pack 1)

I have no 3rd party anti virus software installed, or other firewall/proxy software. System File Checker Tool reports no errors, and a clean boot did not solve the problem either.

Please help :-)

Thanks Ankit,

It did solve windows update issue. However laptop was still performing very slow. I did reformat. Now it is working fine.

Thanks for your help.