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driver for HP deskjet 6540 printer

Anonymous
2016-04-28T01:19:47+00:00

I've gone through all the past posts regarding this problem, and have spent all afternoon trying to get the driver for my printer downloaded, to no avail. I just got a (new to me) Dell Latitude computer with Windows 7. My previous computer also had Windows 7, and I had no problem connecting to my printer.. so why I can't get the proper download that will enable me to use the deskjet 6540 is beyond me. Windows Update is of not help... everything but the 6540 in the lists. Any help would be greatly appreciated!!!

Windows for home | Previous Windows versions | Devices and drivers

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  1. LemP 74,925 Reputation points Volunteer Moderator
    2016-04-28T18:45:57+00:00

    When you imply that Windows Update is no help, have you selected Windows Update either from the pop up when the printer is first connected or from the Add printer wizard page?

    If you haven't done that, do the following:

    1. Disconnect your printer
    2. Go to Devices and Printers
    3. Click any icon in the "Devices and Printers" category (if you have NO items in this category, post back for alternate directions)
    4. Click on the "Print server properties" link that appeared in the toolbar of Devices and Printers when you clicked on the link in #2
    5. Click the "Drivers" tab
    6. Click the "Add" button
    7. When the "Add Printer Driver Wizard" opens, click Next
    8. Select the operating system(s) and click Next
    9. In the "Printer Driver Selection" window, click HP in the left pane and scroll through the right pane.  Slow your scrolling when you get to the Deskjet section.  You're looking for "HP Deskjet 6500 Series" --

    10. If the Deskjet 6500 Series is present, select it, click Next, and then click Finish 11. If the Deskjet 6500 Series is NOT present, click the Windows Update button.  Go have lunch.  When you come back, look again and Deskjet 6500 Series should now be present.  Click Next and then click Finish. 12. Connect your printer and it should install properly.

    4 people found this answer helpful.
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  2. Anonymous
    2016-04-28T17:37:16+00:00

    Hi,

    Thank you for contacting Microsoft community.

    As you stated that you are trying to install the driver for HP Deskjet 6540 printer on your computer but not able to install it.

    Please refer to the article mentioned below for “Install a printer”.

    Install a printer

    If the issue persist then I would recommend you to download & install the driver from the manufacturer website which is given below to check if it helps.

    http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-6540-Printer-series/357210/model/357212

    Hope this information is helpful, if the issue persist then please write us back  with information in brief so that we can assist you further.

    3 people found this answer helpful.
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  3. LemP 74,925 Reputation points Volunteer Moderator
    2016-04-28T18:30:10+00:00

    Not helpful, Will and Morris:

    If the issue persist then I would recommend you to download & install the driver from the manufacturer website which is given below to check if it helps.

    http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-6540-Printer-series/357210/model/357212

    **********************************************************************************

    You can always goto HP's website and download the driver there if it's not found in the Windows Update or list of printers. Here is the link to the HP drivers page for your printer.

    http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-6540-Printer-series/357210/model/357212

    Please read web pages before you post a link.  The latest drivers HP has available for download for this printer are for XP.  For Vista or later, the HP download page says, "Install the HP Printer Driver and Software provided within your operating system."

    2 people found this answer helpful.
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  4. Anonymous
    2016-04-28T18:20:26+00:00

    You can always goto HP's website and download the driver there if it's not found in the Windows Update or list of printers. Here is the link to the HP drivers page for your printer.

    http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-6540-Printer-series/357210/model/357212

    2 people found this answer helpful.
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  5. Anonymous
    2016-05-07T01:04:28+00:00

    hi all... thanks so much for your responses. Long story short.. I got another computer that loaded the software without issue!  So I'm good to go. thanks so much!

    1 person found this answer helpful.
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