Hello,
Thank you for your response. I appreciate your time.
I would suggest you to follow the steps mentioned below:
Method 1:
Step 1: Boot the computer in Safe mode and check if the issue persists.
Safe mode starts Windows with a limited set of files and drivers. Startup programs don't run in safe mode, and only the basic drivers needed to start Windows are installed.
Refer to the link below on instructions to get In Safe Mode.
http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
Step 2: If the issue does not persists in Safe Mode then perform a clean boot to check if any third party application is causing the
issue, as clean boot helps in eliminating software conflicts.
How to perform a clean boot in Windows:http://support.microsoft.com/kb/929135
***Note:***After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’.
Method 2:
Reinstall your video driver
1. Right-click the taskbar, and then click
Start Task Manager.
2. Click the
Processes tab, click explorer.exe, and then click
End Process.
3. Click
File, and then click New Task (Run).
4. In the
Open text box, enter explorer.exe, and then click
OK.
5. Click the
Start button , enter
device manager in the search box, and then, in the search results, click
Device Manager.
6. Double-click
Display adapters, right-click your display device, click Update Driver Software, and then follow the steps in the wizard that appears.
Method 3:
If the above methods won’t help, try to Perform System Restore:
http://windows.microsoft.com/en-us/windows7/restore-system-files-and-settings
System Restore helps you restore your computer's system files to an earlier point in time. It's a way to undo system changes to your computer without affecting your personal files, such as e‑mail, documents,
or photos.
Important Note: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed
For additional information, you may refer to the link below:
Update a driver for hardware that isn't working properly
Hope this information helps.