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Cant change password error : configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied

Anonymous
2016-04-04T20:33:06+00:00

Original Title: Cant change password

I gave a friend my laptop and so before doing that i changed my password to something else because i didnt want to share my actual password. when i got back my laptop, i have tried to change the password several times back to my initial password but couldn't.

The message on the screen shows: "configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied"

Does anyone know what i can do to solve this problem?

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2016-04-05T07:28:10+00:00

    Hi Elizabeth,

    Welcome to Microsoft Community. I will surely help you.

    To understand the issue better, I would need more information from your end.

    1. Are you using a Microsoft Account or Local Account?
    2. Is the computer connected to domain network?

    If you are using a Microsoft Account, I suggest you reset Microsoft Account password and check if it helps.

    http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

    10+ people found this answer helpful.
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